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Thread: Did not receive points for derby task! 🙁

  1. #1
    Trainee dvp3's Avatar
    Join Date
    Mar 2016
    Location
    Virginia, USA
    Posts
    12

    Did not receive points for derby task! 🙁

    Help! I completed my 4 boat task and instead of a "completed" green check mark my task was marked with a trash can and I did not receive my desparately needed 320 derby points!!

  2. #2
    Forum Elder Raelet's Avatar
    Join Date
    Dec 2016
    Posts
    2,262
    Something similar happened to me once, contact support through the game. It'll take a few hours for them to get back to you, but they told me exactly what to do and everything turned out okay.

  3. #3
    Fresh Spawn
    Join Date
    Apr 2016
    Posts
    2
    I have a similar problem. When I went to sleep last night I had harvested all but 5 fields of rice for my task. I had at least a day left because I only started the task yesterday evening. When I woke up this morning it showed that I had missed the task. It then reset my rice to 0 and said I had a little over an hour to grow all the rice. Impossible to do, so I just lose it I guess! Frustrating!

  4. #4
    Fresh Spawn
    Join Date
    Apr 2017
    Posts
    3
    Hello ! I had just a sudenlly cancelled task a few hours ago.I was with a "Help" task and it was cancelled wrongly������. Of course it was going ON TIME. I tried to contact with Support but I only could post my problem/request by a message in Facebook... which way did you use for contacting them???

  5. #5
    Trainee
    Join Date
    Oct 2015
    Posts
    25

    Same problem, no derby points

    A member in my neighborhood signed up for 1 boat task, 320 points. Now he is constantly getting the same task automatically assigned to him, and no derby points!

  6. #6
    Fresh Spawn
    Join Date
    Jan 2016
    Posts
    1
    Same problem here.Did my task and she returns ?? No points and a lot of material used to complete the task.
    Last edited by doggy007; April 14th, 2017 at 09:54 AM.

  7. #7
    Fresh Spawn
    Join Date
    Apr 2017
    Posts
    1
    I have finished 9 tasks of the derby. It lists all in the finished tasks, showing the green tick. The points from the last task however are not summed up in the derby total count. They are though correctly counted in the overview of the chat under the horse shoe. I fear losing champions league status!

  8. #8
    Fresh Spawn
    Join Date
    Jun 2016
    Posts
    2
    Quote Originally Posted by JCW1910 View Post
    I have finished 9 tasks of the derby. It lists all in the finished tasks, showing the green tick. The points from the last task however are not summed up in the derby total count. They are though correctly counted in the overview of the chat under the horse shoe. I fear losing champions league status!
    I had th samen problem. Just send a message through th game with a snapshot of your derby overview and the support team will solve it .

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