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  Click here to go to the first staff post in this thread.   Thread: Important: your Supercell forum password may be at risk – change it immed

  1. #21
    Senior Member meemeeme's Avatar
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    As I said I got this e-mail, but why you used amazonses.com domain and not Supercell.com? This is strange and I am afraid what will be hapened after I log out from forum??

  2.   Click here to go to the next staff post in this thread.   #22
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by meemeeme View Post
    As I said I got this e-mail, but why you used amazonses.com domain and not Supercell.com? This is strange and I am afraid what will be hapened after I log out from forum??
    The email you got is trustworthy. If you don't anyway trust it, use this link to change your password: https://forum.supercell.com/profile.php?do=editpassword

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Random ramblings @slusse on Twitter: https://twitter.com/slusse

    For support related questions please reach out to our support team from within the game, or this link!

  3. #23
    Senior Member meemeeme's Avatar
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    Ok, now I will log out and try again login. If you not see me soon it mean I cant login...again

    Yes, I am still here
    Last edited by meemeeme; January 17th, 2017 at 07:08 PM.

  4. #24
    Super Member buggles's Avatar
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    Ok, Im not getting 2 places with password .....now what?

  5. #25
    Super Member buggles's Avatar
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    Ok, I hope this worked....wait...I cant access my settings again I keep getting told it can't be access through my system?
    Last edited by buggles; January 18th, 2017 at 12:27 AM.

  6.   This is the last staff post in this thread.   #26
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by buggles View Post
    Ok, I hope this worked....wait...I cant access my settings again I keep getting told it can't be access through my system?
    Are you using mobile or desktop? If former, tap on the link in the footer which says "full site" and then copy & paste this link to the address bar: https://forum.supercell.com/profile.php?do=editpassword

    You should end up on a page where you can enter your current password, new password and change your email.

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
    Random ramblings @slusse on Twitter: https://twitter.com/slusse

    For support related questions please reach out to our support team from within the game, or this link!

  7. #27
    Forum Elder Raelet's Avatar
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    Done! The forums logged me out when I changed my password. Took me a while to figure it out. Doh!!

  8. #28
    Fresh Spawn
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    How can I delete my account? Yes this is due to the breach and no I couldn't find and answer anywhere else.

  9. #29
    FORUM HISTORIAN LynnK2015's Avatar
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    Quote Originally Posted by AnOwningChicken View Post
    How can I delete my account? Yes this is due to the breach and no I couldn't find and answer anywhere else.
    Just to be clear, your forum account and not your Hay Day account was breached?

    I don't know how one can delete a forum account. Maybe the Mods or the GASPs may help you by referring to the Forum Admin? Good luck.
    Last edited by LynnK2015; January 18th, 2017 at 07:30 PM.
    [move] Dedicating "The Soft Goodbye" to the Supercell forums and the people who made it an awesome community, the brightest star in the evening sky.https://www.youtube.com/watch?v=nDVgb4pJMdI [/move]

  10. #30
    Super Member buggles's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    As you may understand, I can't go into details how it is done or was done (security reasons). That being said, we are always doing our best to keep our forums safe but since the service (forums) is provided by a 3rd party


    company, we can only update the forums when an update is available.

    Cheers,

    Nick
    Nick,
    I can't change my password again after I was requested by SC to change it because apparently my recent password change is no longer good? I tried to change it and your system keeps saying my mobile device is not supported Im on the same tablet Ive always been on (Android) why can I not access change password on my profile page instead of dancing with links that produce nothing...annoying.

    please fix this or better explain how to access my forum account to change password..

    Thanks

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