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  Click here to go to the first staff post in this thread.   Thread: Lost Connection Issues

  1. #251
    Centennial Club Tisme's Avatar
    Join Date
    Dec 2015
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    Inner layer of an onion
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    165
    My last two messages through help have just been plain ignored. No reply. Just closed without comment. 🤐

  2. #252
    Senior Member
    Join Date
    Jul 2014
    Posts
    317
    Similar problem here. I am lucky, normally it doesn't happen during an attack. But it is very frustrating anyway.

    When I go in the clouds (I am in legend), sometimes after 20-50 minutes I loss connection (the wifi symbol in the ipad and I know that I have to close the game and open it again). I don't know if you know about clouds, but if I get disconnected after 50' search, it measn that I have to start from zero again.

    My device: IPAD 2
    IOS: 6.1 (if I updated the IOS to the latest version, Apple will turn my lovely Ipad 2 into a useless brick)

  3. #253
    i can attest it happens to me too...and it ain't my wifi...cuz it happens at different locations with different wifi. Normal clan chatting, switching between various tabs, etc...no wifi signal. but during attacking midway..it pops up. very annoying. game almost unplayable when u get ♥♥♥♥ty offerings at legend and u risk a lost attack due to SC server issues.

    contacting in-game help only gets u more riled up...they say is my router. sheezzz...!

  4. #254
    Banned
    Join Date
    Jul 2016
    Posts
    261
    And it continues..

  5.   Click here to go to the next staff post in this thread.   #255
    Anoushka[Supercell]'s Avatar
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    Apr 2013
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    Nousheyland
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    1,696
    If you are still facing this issue constantly (not just one isolated instance), please help me narrow down the cases so we can better look into it. Please let me know your player ID, device where the disconnects occur and when it started approximately.
    Official Clash FAQs & Support --> click here


    Signature by theblackbeltpanda64


  6. #256
    Centennial Club Tisme's Avatar
    Join Date
    Dec 2015
    Location
    Inner layer of an onion
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    165
    Again and again and again. Unplayable waste of time. Why do i even bother trying to raid. Probably time to rate this app.

  7. #257
    Senior Member DRION's Avatar
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    Nov 2016
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    Right behind you preparing a chidori!!
    Posts
    321
    I ve had quite a few recently
    Have a nice day!!


  8. #258
    Forum All-Star PaluEF's Avatar
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    Dec 2014
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    Quote Originally Posted by Anoushka[Supercell] View Post
    If you are still facing this issue constantly (not just one isolated instance), please help me narrow down the cases so we can better look into it. Please let me know your player ID, device where the disconnects occur and when it started approximately.
    Hey Anoushka: how do you prefer to get this information - pm here?
    And thanks for taking this issue in consideration

  9. #259
    Banned
    Join Date
    Dec 2016
    Posts
    48
    Quote Originally Posted by Anoushka[Supercell] View Post
    If you are still facing this issue constantly (not just one isolated instance), please help me narrow down the cases so we can better look into it. Please let me know your player ID, device where the disconnects occur and when it started approximately.
    Through pm?

  10. #260
    Banned
    Join Date
    Jul 2016
    Posts
    261
    Quote Originally Posted by Anoushka[Supercell] View Post
    If you are still facing this issue constantly (not just one isolated instance), please help me narrow down the cases so we can better look into it. Please let me know your player ID, device where the disconnects occur and when it started approximately.
    Thanks for replying. I'm sending you my details via PM. Kindly check.

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