Army Training dragging not working -> Optional Update available soon!

[Chalmersforthree]

Here's a suggestion:
SC release the update to Apple and google BEFORE the maintenance break,
they get approval and they tell apple and google to make it live
they wait for it to go live
its is an optional update, so no one needs to take it
they announce in game that the update is available but warn not to take it until after the maintenance break
players continue until maintenance break
then take update from Apple / google
no one is inconvenienced,
no storm of protest floods the forum
everyone clashes happily ever after

"but warn not to take it until after the maintenance break"

Lol, yeah cause players are so good at reading or adhering to warnings. All that would cause would be people coming on here complaining that the app isn't loading because they updated premaintenance break without reading the warning.

[meowr]

The release was sent to Apple and Google in plenty of time, and was approved in plenty of time.

It then sits there on hold until Sc tell Apple and Google to actually release it.

When they tell Apple and Google to actually release it, SC have no more control. From that point, it takes anything from 10 minutes to a few hours for it to be available for everybody. Often (but not always) Google are quicker than Apple in rolling it out.

They can't wait until it is available for everybody before doing the maintenance break, because then people who got it early in the process would not be able to access the game at all.

So if you have any ideas as to what you think SC could do differently to control that part of the process, please let us know. I am sure they would love to find a way to do so, as it is very frustrating for them too.

What SC should have done, is treat this "optional" as a mandatory one.
When SC gives the greenlight, put the game on maintenance break until both Android and iOS versions are available for download.
Sure we'd all be waiting longer, but:
1) we wouldn't really know how long it is supposed to take, so it we wouldn't complain much about how long it takes.
2) SC wouldn't look like it was run by incompetent coders that have broken the queue system yet again (is this the 3rd time?).

Most of us understand the update process. What is under SC's control is not the question.
It's a question of professionalism and image.

[TommyTx]

Wow - I was wondering why the training system was completely broken and crashed my phone (literally had to do a hard reset) after I donated 5 wizards this morning. New troops won't even fill camps now. No update in App store? Guess we can't play until the client update hits. Poorly timed maintenance break.

[sakiborislam]

should i wait for next glitch?

[Chalmersforthree]

What SC should have done, is treat this "optional" as a mandatory one.
When SC gives the greenlight, put the game on maintenance break until both Android and iOS versions are available for download.
Sure we'd all be waiting longer, but:
1) we wouldn't really know how long it is supposed to take, so it we wouldn't complain much about how long it takes.
2) SC wouldn't look like it was run by incompetent coders that have broken the queue system yet again (is this the 3rd time?).

Most of us understand the update process. What is under SC's control is not the question.
It's a question of professionalism and image.

Lol, yeah a 4 hour maintenance break would go over really well with COC players

[meowr]

Lol, yeah a 4 hour maintenance break would go over really well with COC players

better than looking incompetent

And can be explained by "it's in apple/google's hands". (which is the excuse given right now)

[Ajax]

Here's a suggestion:
SC release the update to Apple and google BEFORE the maintenance break,
they get approval and they tell apple and google to make it live
they wait for it to go live
its is an optional update, so no one needs to take it
they announce in game that the update is available but warn not to take it until after the maintenance break
players continue until maintenance break
then take update from Apple / google
no one is inconvenienced,
no storm of protest floods the forum
everyone clashes happily ever after

The problem wit that being that many people (possibly even most) have CoC set to download updates automatically, and also only a very small percentage would see the message here.

You would still have a lot of people who would download it before it became usable.

[Sposeep]

So is the update still not out for Apple?

[Fausthammer]

The main thing I'm wondering is why we still can't drag troops around to re-order our quick-train armies! It's a no-brainer!

[wynnsiensheng]

Read Anoushka's post at the top of this thread

You need the optional update. Already available on Android, Apple are slower rolling it out.

Eh hem, don't you mean the update was not provided to Apple within the appropriate time frame? Apple don't change the amount of time it takes for them to put it in the store. If a developer wants their product in the store at a specific time, it's for them to provide it to Apple in good time.