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  Click here to go to the first staff post in this thread.   Thread: Army Training dragging not working -> Optional Update available soon!

  1.   Click here to go to the next staff post in this thread.   #51
    sneakymaori's Avatar
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    Peeps , let's keep it civil towards mods thx

    Now this isn't a blanket comment with illuminati undertones, it's a comment directed in a fashion of patience , seen as mods we can and will on occasion post an upright statement with out any sugarcoating.

    Kind regards

    sneaky

  2. #52
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    Quote Originally Posted by alchemistjrd View Post
    I understand the point you are trying to make, but can you keep a straight face when you say "This is nothing to do with Supercell." Surely the optional update to address something "not working" as stated in the title, has something to do with Supercell. Again though, I understand your point!

    yep

    10 yeps

  3.   Click here to go to the next staff post in this thread.   #53

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    Quote Originally Posted by Nigel888 View Post
    Really ... As an SC representative and moderator, you should consider your posts.

    Telling a customer they are wrong, great PR skills.

    Apple has not changed, will not change and every other developer knows that.
    Agreed.

    Don't run the server update until you know the client has passed and is ready for release,
    Agreed, and that is exactly what was done.

    again SC responsibility not Apples ... accept you guys screwed up yet again, analyse your mistakes, learn from them and get better. This was rushed, 7-10 minutes notice of upgrade!

    I've been playing almost three years now, don't confuse your customers addiction to the game for an blind acceptance of poor quality.

    We know you can do better, you know you could have done better ... stand up, own up and apologise to your loyal fans/customers for another failure that is 100% SC responsibility.

    And the update is still not available.
    You obviously don't realise just where the issue is here.

    The release was sent to Apple and Google in plenty of time, and was approved in plenty of time.

    It then sits there on hold until Sc tell Apple and Google to actually release it.

    When they tell Apple and Google to actually release it, SC have no more control. From that point, it takes anything from 10 minutes to a few hours for it to be available for everybody. Often (but not always) Google are quicker than Apple in rolling it out.

    They can't wait until it is available for everybody before doing the maintenance break, because then people who got it early in the process would not be able to access the game at all.

    So if you have any ideas as to what you think SC could do differently to control that part of the process, please let us know. I am sure they would love to find a way to do so, as it is very frustrating for them too.

  4. #54
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    Apple is waiting for SC to fix the miners before they accept the update.

  5. #55
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    Well I guess I'll never be a mod cause I would have less patience than any mod here......and would probably be too snarky with my responses.

    So what we have learned:

    - It's supercells fault for the need for the update (bug in troop moving around)

    - it's apples fault for the update not being ready for download yet

  6. #56
    Millennial Club
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    Here's a suggestion:
    SC release the update to Apple and google BEFORE the maintenance break,
    they get approval and they tell apple and google to make it live
    they wait for it to go live
    its is an optional update, so no one needs to take it
    they announce in game that the update is available but warn not to take it until after the maintenance break
    players continue until maintenance break
    then take update from Apple / google
    no one is inconvenienced,
    no storm of protest floods the forum
    everyone clashes happily ever after

  7. #57
    Fresh Spawn Vishal241's Avatar
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    Thnx for fixing the bug i lost too many resources

  8. #58
    Forum Elder MrMechEngin's Avatar
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    Would be awesome if next time, the update was released before the army training tray is frozen. Highly annoying when I have a dark spell stuck in the back of the queiry. I hope we are ending the cannon buff too!

  9. #59
    Centennial Club SaBD's Avatar
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    honestly, even after knowing how to do it, I didn't use that 1gem mass training thing...... if I'm not wrong then this update has solved that problem
    #thanks

  10. #60
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    Quote Originally Posted by Chalmersforthree View Post
    Well I guess I'll never be a mod cause I would have less patience than any mod here......and would probably be too snarky with my responses.

    So what we have learned:

    - It's supercells fault for the need for the update (bug in troop moving around)

    - it's apples fault for the update not being ready for download yet
    Snarky is ok now. You should apply.

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