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  Click here to go to the first staff post in this thread.   Thread: Nick, can you tell something about update process?

  1.   This is the last staff post in this thread.   #11
    Nick[Supercell]'s Avatar
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    Quote Originally Posted by WillieBDare View Post
    Deleting friends using Hay Day or iOS setting?
    Device settings. As far as I know (could be wrong) you can't delete one by one anymore, only all. Need to verify that still!

    Cheers,

    Nick
    Nick / Supercell
    Community Manager
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    For support related questions please reach out to our support team from within the game, or this link!

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  3. #13
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    Quote Originally Posted by Ayetarsi925 View Post
    Hi Nick sir I m hayday player I need help.. I m android user I can't see (contact us) option in my game setting I need to talk with hayday staff I message them in website but they can't reply what can I do now sir I message them everyday last 2 months plz help me
    Did you see it before and now it disappeared? Or you never know where it is in game setting? If the first is the case try the suggestion above. If the second is the issue then: tap cog wheel/gear (upper left), then Help & Support, then talk symbol (upper right) to the right of the magnifying glass. I am also an Android user and have communicated with Support staff in game setting.

  4. #14
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    Quote Originally Posted by Gazzanga View Post
    Did you see it before and now it disappeared? Or you never know where it is in game setting? If the first is the case try the suggestion above. If the second is the issue then: tap cog wheel/gear (upper left), then Help & Support, then talk symbol (upper right) to the right of the magnifying glass. I am also an Android user and have communicated with Support staff in game setting.

    It disappeared in some iOS devices a while back (several threads in bugs which is where the link came from). I'd assume some older android devices are being left in the dark too. But the link should work in the same fashion.

  5. #15
    Forum Elder GladeMaid's Avatar
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    Quote Originally Posted by Nick[Supercell] View Post
    To my best knowledge, your friends will still be there but you can no longer add new ones (tho it might be possible to invite through iMessages/some other system (=phone numbers)). We are looking into this.

    Cheers,

    Nick
    That wasn't what I asked, Nick. All of our GC avatars (the pictures that help us identify each other) have disappeared. We all have the same generic gingerbread man picture. Why has this happened before the update has even been released? It does not bode well. Why aren't the SC team all over Apple about this? If you are not complaining to Apple, they will continue to think no one cares about Game Centre, but WE DO!! This is not a HD bug, because it has happened in another game as well.

    Edit: Interestingly, I just went to update my signature, and our avatars still show in My Profile.
    Last edited by GladeMaid; September 10th, 2016 at 04:46 AM.
    GladeMaid
    RSS Name - Glade's Auckland Farm: Level - 116: Achievements - 124/132 Masteries - 31/??. Barn/Silo - Never big enough! Bring back Game Centre Friend Requests!


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  6. #16
    Pro Member FieldsOfGreatness's Avatar
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    Nick, is there typically two bigger updates per year? I'm guessing you can't tell us the exact dates but maybe what months we can possibly expect updates to the game? Hopefully one is coming soon?
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