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  Click here to go to the first staff post in this thread.   Thread: Concern for the loss of Game Center app with ios10's release

  1. #31
    Forum Superstar Gymgirl4a's Avatar
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    Quote Originally Posted by Bestajunior View Post
    Hey NICK

    Please step to the podium here and address our very valid concerns about GAMECENTER. They are very valid concerns for your players. I have read the threads. I have read the very few responses from anyone in "authority" at ♥♥♥♥♥♥cell and I am ashamed for you all at headquarters.

    I have the following concerns:
    I can't add players
    I can't get requests
    I can not see pics
    My friends bar loads whenever it feels like it
    We are being abandoned by a company many of us have supported and loved for 4+ years

    I have done the following:
    Closed all apps
    Shut power down on iPad/phone
    Logged in and out of GC and hayday (several times) varying between being logged in at power down and not logged in at power down.

    Forum goers please post your valid concerns for ♥♥♥♥♥♥cell here. Perhaps NICK will come on over when he is back at headquarters.
    I have tried all the same steps many times and have the same concerns. There does not seem to be much else to try. Please help SC.

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  2. #32
    Millennial Club HappyHelen's Avatar
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    Quote Originally Posted by Gymgirl4a View Post
    I have tried all the same steps many times and have the same concerns. There does not seem to be much else to try. Please help SC.

    What a bloody nightmare 😡😡😡😡

    Ive hardly played HD since all the avatars disappeared yesterday , it's hurting my eyes with all the sqinting I'm having to do , trying to read who's who 😡.

    Im guessing that adding friends stopped the same time as our avatars disappeared Gymgirl , as you & Handy didn't receive the two I sent on Friday 😢.

    I've just been reading that iOS 10 is launching on Tuesday 13th ( in the UK) , so I'm hoping & 🙏🏽🙏🏽🙏🏽 Our avatars will return then ..... Worse scenario .... We have to download iOS 10 to get them back 😬.

    But what pees me off more than anything ..... Why has Greg still got his avatar !! 🤔😜😜😜.

    Joking aside .... I'm absolutely discussed in SC ( and that the 1st time I've made this statement in 4 yrs of playing HD) in the lack of communication with is customers !!!!!!!!!😡😡😡😡😡.... Yes I'm aware it's Apple that is changing & revamping GC , but SC also have a responsibility to keep us informed of these changes . How many times have we been told by SC to link our farm to GC so everything is safely saved .

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  3. #33
    Super Member WillieBDare's Avatar
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    Quote Originally Posted by Connemara View Post
    Why are you expecting Supercell to be able to do something about this. It is a gamecenter problem.
    I agree with Connemara.

    But I have a solution. On another device, I was able to set up a Facebook account just to play Hay Day. It doesn't contain any of my personal information that I don't want people to know, so basically it just has my name. If Hay Day would change the rules and allow us to convert our games just one time to a new Facebook account, set up like I did, it would help resolve the problem.

    Nick, it's now in your ball court to suggest to tech-support a viable solution. I think this one might resolve everyone's problems, as it was very easy for me to do without giving up my personal information.
    Trading on both GC and Facebook

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  4. #34
    Forum Superstar Gymgirl4a's Avatar
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    Quote Originally Posted by HappyHelen View Post
    What a bloody nightmare 

    Ive hardly played HD since all the avatars disappeared yesterday , it's hurting my eyes with all the sqinting I'm having to do , trying to read who's who .

    Im guessing that adding friends stopped the same time as our avatars disappeared Gymgirl , as you & Handy didn't receive the two I sent on Friday .

    I've just been reading that iOS 10 is launching on Tuesday 13th ( in the UK) , so I'm hoping &  Our avatars will return then ..... Worse scenario .... We have to download iOS 10 to get them back .

    But what pees me off more than anything ..... Why has Greg still got his avatar !! 樂.

    Joking aside .... I'm absolutely discussed in SC ( and that the 1st time I've made this statement in 4 yrs of playing HD) in the lack of communication with is customers !!!!!!!!!.... Yes I'm aware it's Apple that is changing & revamping GC , but SC also have a responsibility to keep us informed of these changes . How many times have we been told by SC to link our farm to GC so everything is safely saved .
    Downloading iOS 10 will then see GC disappear☹️ so who knows what will happen with avatars. I am not happy about using the new system to add friends either☹️☹️ and I do not use facebook in any form.
    Last edited by Gymgirl4a; September 10th, 2016 at 11:07 PM.

    Farm Level 204. Town 61.😊
    Please PM for farm ID and KIK for after forum closes.

  5. #35
    Forum Master daz258's Avatar
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    Quote Originally Posted by Connemara View Post
    Why are you expecting Supercell to be able to do something about this. It is a gamecenter problem.
    Because if SuperCell don't offer an alternative; players will quit costing them revenue.

    That makes it SuperCells problem.

  6. #36
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    Quote Originally Posted by HappyHelen View Post
    What a bloody nightmare 😡😡😡😡

    Ive hardly played HD since all the avatars disappeared yesterday , it's hurting my eyes with all the sqinting I'm having to do , trying to read who's who 😡.

    Im guessing that adding friends stopped the same time as our avatars disappeared Gymgirl , as you & Handy didn't receive the two I sent on Friday 😢.

    I've just been reading that iOS 10 is launching on Tuesday 13th ( in the UK) , so I'm hoping & 🙏🏽🙏🏽🙏🏽 Our avatars will return then ..... Worse scenario .... We have to download iOS 10 to get them back 😬.

    But what pees me off more than anything ..... Why has Greg still got his avatar !! 🤔😜😜😜.

    Joking aside .... I'm absolutely discussed in SC ( and that the 1st time I've made this statement in 4 yrs of playing HD) in the lack of communication with is customers !!!!!!!!!😡😡😡😡😡.... Yes I'm aware it's Apple that is changing & revamping GC , but SC also have a responsibility to keep us informed of these changes . How many times have we been told by SC to link our farm to GC so everything is safely saved .
    Preach sista, preach!

    Apple already washed their hands of GC, provided a kit for their developers to adapt, so now the responsibility falls directly on SC.
    SC should know exactly what's going on and they probably do. But instead we have a community manager giving us "don't know, let me check with the team" answers. This is by far, the biggest obstacle SC will ever encounter. Bigger than bots, screwy updates, etc. Give us some concrete answers...that's the least they can do, that's all some of us really want.
    Last edited by Haystacker; September 10th, 2016 at 11:13 PM.

  7. #37
    Pro Member matthancock's Avatar
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    There's always Fb 😜😜😜😜

  8. #38
    Millennial Club HappyHelen's Avatar
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    Quote Originally Posted by Haystacker View Post
    Preach sista, preach!

    Apple already washed their hands of GC, provided a kit for their developers to adapt, so now the responsibility falls directly on SC.
    SC should know exactly what's going on and they probably do. But instead we have a community manager giving us "don't know, let me check with the team" answers. This is by far, the biggest obstacle SC will ever encounter. Bigger than bots, screwy updates, etc. Give us some concrete answers...that's the least they can do, that's all some of us really want.
    lol , I'm alway cranky when I'm tired , oh & in the mornings , not to mention around lunch time 😂😂

    Quote Originally Posted by matthan♥♥♥♥ View Post
    There's always Fb 
    And you can just get back on your bike & go & find another windmill or pearl 😝😝😝😝..... ❤️ You really Matt & where have you been hiding ?😂

    Level 144....Reputation level 39.....141/144 Achievements .. Masteries no idea ...
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  9. #39
    Forum Master daz258's Avatar
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    Quote Originally Posted by matthan♥♥♥♥ View Post
    There's always Fb 😜😜😜😜
    Which comes littered with privacy concerns and inability to remove real inactive friends.

    I'm not fixing a problem with another problem.

  10. #40
    Forum Elder GladeMaid's Avatar
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    Quote Originally Posted by Connemara View Post
    Why are you expecting Supercell to be able to do something about this. It is a gamecenter problem.
    Quote Originally Posted by daz258 View Post
    Because if SuperCell don't offer an alternative; players will quit costing them revenue.

    That makes it SuperCells problem.
    And because SC built a game that relies on GC to add friends and store our games safely, because Apple told them of these changes months ago and SC just rolled over and did nothing, they didn't stand up and say "Wait a moment, our revenue depends on GC", they just accepted what was going to happen and DIDN'T EVEN HAVE THE COURTESY TO WARN US, let alone implement something to prevent the problem we now have. That is why it is SC's problem!
    GladeMaid
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