Results 1 to 7 of 7

Thread: HELP!!! My Clash of Clan Account has been ♥♥♥♥ed and I want to Retrieved it.

  1. #1
    Fresh Spawn
    Join Date
    Apr 2016
    Posts
    4

    HELP!!! My Clash of Clan Account has been ♥♥♥♥ed and I want to Retrieved it.

    Dear Supercell,

    As I subjected my problem, my account has bee ♥♥♥♥ed by some who stole my iphone. I've been trying to retrieve it since My account is connected to a android device. The ♥♥♥♥ed account was connected to IOS device and we've been trying to block the lost device to that apple ID. Would you please help us to retrieve the account since we've work hard to play that account? I hope this concern will reach to the admin so that you could help us. We are still connected to the account but someone has been loading it. We will appreciate the immediate action for this matter. Thank You! More Power.

    Best Regards,

    Ysa Evangelista
    Philippines

    Account name : martinezreymart
    Account Tag : #22YGQUOQ9
    Clan Name : Elite Clashers
    Clan Tag : #2QY8YJY8

  2. #2
    Forum Veteran ironhair's Avatar
    Join Date
    Apr 2015
    Posts
    1,951
    Quote Originally Posted by YsaEvangelista View Post
    Dear Supercell,

    As I subjected my problem, my account has bee ♥♥♥♥ed by some who stole my iphone. I've been trying to retrieve it since My account is connected to a android device. The ♥♥♥♥ed account was connected to IOS device and we've been trying to block the lost device to that apple ID. Would you please help us to retrieve the account since we've work hard to play that account? I hope this concern will reach to the admin so that you could help us. We are still connected to the account but someone has been loading it. We will appreciate the immediate action for this matter. Thank You! More Power.

    Best Regards,

    Ysa Evangelista
    Philippines

    Account name : martinezreymart
    Account Tag : #22YGQUOQ9
    Clan Name : Elite Clashers
    Clan Tag : #2QY8YJY8
    Contact supercell support.
    Forums won't help you.

    Sorry for your loss.
    Leader Holy Godz #9cj9vug2 | Lvl11 war clan, 214wins/241 wars. |
    TH11 - Lvl 174 | GG 628m, EE 651m, 328m War gold, 4m HH | 241k donations, 1396 war*s
    My main - TH11 @ 27 June 2018. 1396 War*s
    TH10 (donator account), TH9 (perma9) goblin raider + war loot only.
    7 retired accounts - 2 th9, 3 th7, 2th6. Highest (2016) - 118 local top player list

  3. #3
    Forum Elder Kaizer27's Avatar
    Join Date
    Jun 2015
    Location
    Manila, Philippines
    Posts
    2,453
    Quote Originally Posted by YsaEvangelista View Post
    Dear Supercell,

    As I subjected my problem, my account has bee ♥♥♥♥ed by some who stole my iphone. I've been trying to retrieve it since My account is connected to a android device. The ♥♥♥♥ed account was connected to IOS device and we've been trying to block the lost device to that apple ID. Would you please help us to retrieve the account since we've work hard to play that account? I hope this concern will reach to the admin so that you could help us. We are still connected to the account but someone has been loading it. We will appreciate the immediate action for this matter. Thank You! More Power.

    Best Regards,

    Ysa Evangelista
    Philippines

    Account name : martinezreymart
    Account Tag : #22YGQUOQ9
    Clan Name : Elite Clashers
    Clan Tag : #2QY8YJY8
    Go to apple center near your area, block your phone so he has no access to it. Since you already linked it to your android device you have no worries once you block your iphone.


    PH Community | 100% Fair Play Clan | Filipino Clan
    PH.DarkKnight □ PH.TwisT □ PH.Pinuno

  4. #4
    Fresh Spawn
    Join Date
    Apr 2016
    Posts
    4

    Thanks

    Quote Originally Posted by ironhair View Post
    Contact supercell support.
    Forums won't help you.

    Sorry for your loss.


    Thanks. But how can i contact supercell support?

  5. #5
    Fresh Spawn
    Join Date
    Apr 2016
    Posts
    4

    Hey!

    Quote Originally Posted by Kaizer27 View Post
    Go to apple center near your area, block your phone so he has no access to it. Since you already linked it to your android device you have no worries once you block your iphone.
    Hey Kaizer! Thanks for answering this. I already block the device and remove the device from that apple id i am using. The problem is, the one who took phone is still can open the acct. Do you think do I have to change the pass word of the apple id I am using? thanks..

  6. #6
    Forum Hero Aspex's Avatar
    Join Date
    Sep 2015
    Posts
    7,637
    Quote Originally Posted by YsaEvangelista View Post
    Thanks. But how can i contact supercell support?
    http://forum.supercell.net/showthrea...In-Out-of-game

    They will need to go through the ownership verification process to be sure that you are the correct owner of the account. Part of that process will be blocking the account from all devices. You will need to ensure that your GC is secure so that the thief cannot get back in once the account is unlocked again.
    Last edited by Aspex; April 9th, 2016 at 02:23 AM. Reason: Typo

  7. #7
    Fresh Spawn
    Join Date
    Apr 2016
    Posts
    4
    Quote Originally Posted by Aspex View Post
    http://forum.supercell.net/showthrea...In-Out-of-game

    They will need to go through the ownership verification process to be sure that you are the correct owner of the account. Part of that process will be blocking the account from all devices. You will need to ensure that your GC is secure so that the thief cannot get back in once the account is unlocked again.

    Hey thanks. This would be a great help!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •