♥♥♥♥er

[electromoo]

Here's the story

I logged on one day and played for like half an hour. Then the game crashed by itself. I logged back on and clicked on the mail icon. There was an unknown attack. I was sure it wasn't me, but the ♥♥♥♥er who raided for me wasted by king. I was really mad because a) I had to wait an hour and b) I lost 30 trophies.

~Austin, Clan: Vashon Warriors, Username: Austin

[twister]

Here's the story

I logged on one day and played for like half an hour. Then the game crashed by itself. I logged back on and clicked on the mail icon. There was an unknown attack. I was sure it wasn't me, but the ♥♥♥♥er who raided for me wasted by king. I was really mad because a) I had to wait an hour and b) I lost 30 trophies.

~Austin, Clan: Vashon Warriors, Username: Austin

If the game crashed, or you lose your network signal, you become attackable. I'm having trouble following your story, but it sounds like you were disconnected, matched, defeated, and lost trophies.

Nobody is che@ting or h@cking, that happens a lot.

[Purelyluck]

What he mean is he got disconnected and someone else used his account and raid , twister u keep insisting on no one is ♥♥♥♥ing our account then why are this happening to us ? Dont reply me with a copy paste message I've seen it and I'm bored of it . First of all I only purchase gem from the app itself not 3rd party , I don't give out my details at all even my BFF and no one else is staying with me . In this case no one can actually messed up my account . I'm wondering why are u here for ? Solving our problem or ? If yes then u should reply us with a good explaination rather than replying a copy paste message or closing our thread . Does it even help us by closing our thread ? It helps u I guess to prevent spam in the forum ? After so much time and money we spend on this game is this what we get in return ?

[twister]

What he mean is he got disconnected and someone else used his account and raid , twister u keep insisting on no one is ♥♥♥♥ing our account then why are this happening to us ? Dont reply me with a copy paste message I've seen it and I'm bored of it . First of all I only purchase gem from the app itself not 3rd party , I don't give out my details at all even my BFF and no one else is staying with me . In this case no one can actually messed up my account . I'm wondering why are u here for ? Solving our problem or ? If yes then u should reply us with a good explaination rather than replying a copy paste message or closing our thread . Does it even help us by closing our thread ? It helps u I guess to prevent spam in the forum ? After so much time and money we spend on this game is this what we get in return ?

If that is what he meant, then the standard answer applies:

Use the in-game reporting or e-mail them directly at: clashofclans.feedback@supercell.net

They are the only ones who can look at the logs and see what is happening. I close the threads because Supercell doesn't do direct customer service through the forums. When there is nothing more to add that can help from mods, staff, or other members, it gets closed. These are community forums, not customer service forums.

And I stand by my standard answer. Apple has never had anyone ♥♥♥♥ game center - 100% of EVERY SINGLE forum complaint of h@cking is ALWAYS attributed to some action on the person having issues. As I put in the message you don't seem to like the explanation of.

PM me your support case number or what the final resolution of your case is when it's done.