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Type: Posts; User: Nick[Supercell]

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    Are you guys referring to free or paid boxes?...

    Are you guys referring to free or paid boxes? Paid boxes should still give you the same amount as they always have, but the free ones are re-balanced. For example, the small free one was not giving...
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    Thanks to everyone for their feedback and ideas!...

    Thanks to everyone for their feedback and ideas! Great stuff! :cool:


    Trial is a beta test sure, but keep in mind that it is impossible for us to test with an insane number of real-life players...
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    Thanks for the feedback! I have forwarded your...

    Thanks for the feedback! I have forwarded your request, but that's all I can do and say. Whenever a UI element is changed, it feels weird to begin with, but usually we get used to it after a while....
  4. They do unless you remove the hats. :) Tap on the...

    They do unless you remove the hats. :) Tap on the animal pen, drag the accessory icon to it, then tap on the empty pole, and then on the animal to remove them! :)

    Cheers,

    Nick
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    Farm Pass Trial Season Feedback!

    https://pbs.twimg.com/media/EnvbBqPXUAADjC6.png
    How did you enjoy the Farm Pass trial season? We would love to read your constructive feedback!

    Anything we could we improve / add / remove /...
  6. Hmmm.. sounds like something is up on your device...

    Hmmm.. sounds like something is up on your device as it is a pretty new device as far as I know. Try to force quit all apps running in the background, reboot your device and try again!

    1 accessory...
  7. Should get as normal, but the 24h timer doesn't...

    Should get as normal, but the 24h timer doesn't reset as usual at 8AM UTC, but at 12AM UTC (midnight).

    Cheers,

    Nick
  8. Hay Day Optional Update Available Fall 2020!

    We have just released an optional update for the Farm Pass update. Read more: https://forum.supercell.com/showthread.php/1936518-Hay-Day-Optional-Update-Available-Fall-2020%21?p=12716603#post12716603...
  9. [General] Hay Day Optional Update Available Fall 2020!

    We have just released an optional update for the Farm Pass update! Read more: https://forum.supercell.com/showthread.php/1936518-Hay-Day-Optional-Update-Available-Fall-2020%21?p=12716603#post12716603...
  10. Hay Day Optional Update Available Fall 2020!

    STATUS: We are online! NOTE: The update is currently rolling out worldwide ( Apple App Store, Google Play and Samsung Galaxy Store. Amazon Appstore will follow shortly), so please be patient if you...
  11. Unfortunately for this season the timer-reset was...

    Unfortunately for this season the timer-reset was accidentally put to 12AM UTC when it normally is 8AM UTC. This will be corrected to the next season!

    Cheers,

    Nick
  12. RESOLVED: Hay Day Short Maintenance (11.26.2020)

    Update: We are back online! Soon we will be releasing the optional update on Apple App Store, Google Play and Samsung Galaxy Store. Amazon Appstore will follow shortly!

    Howdy! We'll have a short...
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    The NH diamond gifting (the Farm Pass perk) is...

    The NH diamond gifting (the Farm Pass perk) is not from the sender, but from the game. Should not affect the sender's inventory in any way. The claim button in the chat is active for 24h, but we may...
  14. RESOLVED: Hay Day Short Maintenance (11.25.2020)

    Update: we are back online!

    Howdy! We'll do a short maintenance now to fix NH gifting and other issues! We are still investigating the crashes some of you experience! We'll let you know when we...
  15. [General] We are still investigating the crashes (or they...

    We are still investigating the crashes (or they are not in fact crashes, but looks like one).

    Cheers,

    Nick
  16. RESOLVED: Hay Day Short Maintenance (11.24.2020)

    Update: We are back online! Keep tweeting feedback and we'll collect and deliver to the team! The team is still looking into some reported issues, so stay tuned for further information!

    We'll have...
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    The trial farm pass run is super duper easy and...

    The trial farm pass run is super duper easy and short as we wanted to test that things work properly for the first full season! :)

    We are having some issues with the NH gifting, which we are...
  18. RESOLVED: Hay Day Short Maintenance (11.24.2020)

    Update: we are back online!

    We'll have a short maintenance now to fix the Valley issues. Stay tuned, we will be back shortly and enable the Valley!

    Cheers,

    Nick
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    Hay Day Status Update!

    We are experiencing some unforeseen issues with the update and the team is now trying to fix them as quickly as possible! Sorry for the inconvenience!

    - Valley has fuel spin issues (will be fixed...
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    Unfortunately we are still in maintenance as we...

    Unfortunately we are still in maintenance as we are trying to fix the issues at hand. So sorry for the inconvenience!

    Cheers,

    Nick
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    Which device and OS version do you have? ...

    Which device and OS version do you have?

    Cheers,

    Nick
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    Hay Day Update: Fall 2020 Update!

    STATUS: We are online! NOTE: The update is currently rolling out worldwide, so please be patient if you can't update yet!



    https://youtu.be/-doMw8xWMVE

    Our FARMtastic update is finally here!...
  23. Hay Day Dairy News: Fall 2020 Update Farm Pass!

    https://youtu.be/-doMw8xWMVE

    Our Fall update is almost here and we’re introducing a super cool feature - Farm Pass! :cool:

    Farm Pass is a way to get really cool stuff in the game, by just doing...
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    Yes, this is the first time this map is in use!...

    Yes, this is the first time this map is in use! :) If you see any issues, please let us know!

    Cheers,

    Nick
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    *edit* aaaah I know now what you mean.. Yeah,...

    *edit* aaaah I know now what you mean.. Yeah, that's something we could possibly tweak in the map design.

    Blue dot on main road what? Is there a node on the road which is blue instead of yellow?...
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