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Type: Posts; User: Purplelara

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  1. [iOS] Same here. Found a Tom booster card, did not...

    Same here. Found a Tom booster card, did not actually get a Tom booster card.
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    [General] Same here. Annoying. Pixel 2 XL, Android 8.1, but...

    Same here. Annoying. Pixel 2 XL, Android 8.1, but doubt the issue is at my end - everyone in my neighborhood is complaining about it.
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    [Android] Thanks! We do have neighborhoods in HD. I am able...

    Thanks! We do have neighborhoods in HD. I am able to play and I've asked them to get back to me on the way this was handled. We shall see.

    I'm not sure why no one would have contacted me via this...
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    [Android] Thanks for your help!

    Thanks for your help!
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    [Android] I assumed it was gone because I uninstalled and...

    I assumed it was gone because I uninstalled and reinstalled the app? I'm not sure. But they seemed to be able to see the earlier messages. Who knows. It really was absurd. Have an aMOOzing day, stop...
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    [Android] I did keep screenshots and I've emailed them...

    I did keep screenshots and I've emailed them though support here.
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    [Android] Holy smokes. I did send a new message last night....

    Holy smokes. I did send a new message last night. The old convo had disappeared so I just said "please reply to my previous messages."

    This morning I had a message that said basically "this...
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    [Android] Well, this didn't work. I guess I'll just not be...

    Well, this didn't work. I guess I'll just not be able to ever use Google Play.

    I signed out of Game Center. I disconnected from Google Play. I uninstalled Hay Day. When I reinstall and try to...
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    [Android] Hi thanks so much. I'll try this. I know for...

    Hi thanks so much. I'll try this. I know for certain it's connected to FB on both accounts. I didn't think to sign out of game center, I'll try that.

    I have FB on both phones. I plan on keeping...
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    [Android] Thanks I took a screenshot of that. No way would...

    Thanks I took a screenshot of that. No way would anyone else have been able to get that. I sent them the ID that comes up on the friends tab. That is unique too, right?

    I disconnected HD in my...
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    [Android] Thanks! - I am disconnected from GP. That's...

    Thanks!

    - I am disconnected from GP. That's what the original issue was
    - I am connected to FB

    What do you mean by open using FB?

    Should I delete the game from my Android?

    I did try...
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    [Android] I'm skeptical of them too! Like oh I for sure...

    I'm skeptical of them too! Like oh I for sure don't use those diamond mining things! I'm like "oh surrrre"

    But I mean. This is legit what happened and they didn't ask at all to validate the FB I'm...
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    [Android] Thanks for the heads up on that, I deleted the...

    Thanks for the heads up on that, I deleted the post with the contents in it.
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    [Android] And it looks like she is saying I'm trying to...

    And it looks like she is saying I'm trying to steal OTHER accounts too?? No ma'am. No ma'am. I will not put up with that.
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    [Android] See ⬆️? This cutesy tone, while accusing me...

    See ⬆️?

    This cutesy tone, while accusing me of theft. I just find it incredibly insulting. No "hmm can we troubleshoot this? Is the game connected to FB on both devices?" Etc (yes it is.)

    I...
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    [Android] (I'm also just really annoyed that instead of...

    (I'm also just really annoyed that instead of trying to troubleshoot at all she leapt to "you're stealing and trying to exploit customer support" and then instantly tells me to have an "a-moozing"...
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    [Android] Yes! I have it connected to FB on both devices. I...

    Yes! I have it connected to FB on both devices. I gave her my real name and said she should check the FB account I am linked too. The errors refer to one account per Google play account - I just set...
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    [Android] Supercell accusing me of theft

    I switched from an iPhone to an Android. When I tried to connect to Google Play, I kept getting errors that my account was registered to a different account. I contacted support and explained.
    ...
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