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Type: Posts; User: Nick[Supercell]

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  1. [iOS] Springboard is your default view on your device,...

    Springboard is your default view on your device, where you see all apps as icons. :) Like desktop on a computer. If the connection is lost, the game usually (and should) reloads. It may give a popup...
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    [General] Oh and one more thing - this fix applies to...

    Oh and one more thing - this fix applies to animals which spawn post the maintenance!! So, if there are still animals from before the maintenance, they may still disappear!

    Cheers,

    Nick
  3. [iOS] This sounds either that your device has some...

    This sounds either that your device has some issues or your router (if you play on WiFi) is acting up. Another possible issue is that your ISP has connection issues to our services. At least it...
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    [iOS] Dropped connection is not a crash. A crash is...

    Dropped connection is not a crash. A crash is that the game quits suddenly to the springboard. Connection issues (dropped connections) has usually to do with the ISP, not the game. Loading websites...
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    [iOS] In that thread it is about lag in the game and...

    In that thread it is about lag in the game and inbox not working properly.. this thread is about crashes. :)

    Cheers,

    Nick
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    [iOS] What exactly did you do in the game when it...

    What exactly did you do in the game when it crashes? Steps would help us a lot!

    Cheers,

    Nick
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    [General] We are back online now and the "disappearing...

    We are back online now and the "disappearing animals" issue should be fixed!

    Cheers,

    Nick
  8. RESOLVED: Hay Day Short Maintenance (15.5.2020)

    Update: We are back online!

    We will soon have a short maintenance to fix the Valley animals gone missing issue. Stay tuned!

    Cheers,

    Nick
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    [General] Update: We found the issue with disappearing...

    Update: We found the issue with disappearing animals, and will fix it soon in a maintenance! Sorry for the hassle, but thanks for reporting!

    Cheers,

    Nick
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    [General] Thanks for reporting! I have forwarded this topic...

    Thanks for reporting! I have forwarded this topic to the team!

    Cheers,

    Nick
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    I see 4 animals now, but out of fuel to drive to...

    I see 4 animals now, but out of fuel to drive to them. :straightface:

    Cheers,

    Nick
  12. [Android] As always, they start spawning more slowly in the...

    As always, they start spawning more slowly in the beginning but they will start appearing! :)

    Cheers,

    Nick
  13. RESOLVED: Hay Day Short Maintenance Part 2 (14.5.2020)

    Update: We are back online, and the Valley rewards should now be correct!

    We'll have a short maintenance now to fix the Valley rewards! BRB!

    Cheers,

    Nick
  14. RESOLVED: Hay Day Short Maintenance (14.5.2020)

    Update: We are back online, so keep on famin' y'all!

    Heya! We'll have a short maintenance now to prepare for the new Valley season + some minor fixes! Stay tuned, we'll be back shortly!

    Cheers,...
  15. RESOLVED: Hay Day Short Maintenance Part 2 (8.5.2020)

    Update: we are back online!

    Unfortunately we need yet another maintenance to fix one more thing! We'll be back shortly!

    Cheers,

    Nick
  16. Closing this thread! :)

    Closing this thread! :)
  17. RESOLVED: Hay Day Short Maintenance (8.5.2020)

    Update: We are back online! :)

    We'll need to have a short maintenance very soon just to sort out some server-side things! Should be a short one, but while we are offline why not visit our YouTube...
  18. RESOLVED: Hay Day Short Maintenance (7.5.2020)

    Update: We are back online!

    We will have a short maintenance break now to fix yet another helping issue + some server-side updates! Stay tuned, we'll be back soon!

    Cheers,

    Nick
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    Tom Answers!

    http://cdncontent.supercell.net/hayday/screenshots/HayDay_TomAnswers.png

    We finally got Tom to answer your questions! :cool:

    - How old are you?
    My mom says you shouldn’t ask people that...
  20. RESOLVED: Hay Day Short Maintenance (6.5.2020)

    Update: We are back online!

    We'll have a quick maintenance now, mainly server-side minor changes!

    Cheers,

    Nick
  21. For now we have no plans to port Hay Day to...

    For now we have no plans to port Hay Day to computers, and using any means to play it on a computer is not supported.

    Cheers,

    Nick
  22. RESOLVED: Hay Day Short Maintenance (30.4.2020)

    Update: We are back online!

    Howdy! We will soon have a short maintenance to resolve the Bunny Derby issue some players are experiencing (stuck on Waiting for next bunny time). We'll be back...
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    [Android] We will fix this issue in the next maintenance...

    We will fix this issue in the next maintenance which should happen tomorrow morning (Finnish time). Sorry for the inconvenience!

    Cheers,

    Nick
  24. RESOLVED: Hay Day Short Maintenance (28.4.2020)

    Update: We are back online! :)

    We will soon have a short maintenance to fix the current Derby (low point tasks and the bunny)! Sorry for the inconvenience!

    Cheers,

    Nick
  25. RESOLVED: Hay Day Short Maintenance (27.4.2020)

    EDIT: We are back online!

    We'll have a short maintenance soon! Stay tuned!

    Cheers,

    Nick
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