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Now see: one (re)learns something every day! Thanks for taking the trouble to respond to that... I totally had forgotten about that.

The o.t.t.o. bot 'service' was put in place not all that long ago, so if your requests were not very recent, that will totally have been the case.

At this time, it seems there is a difference...

Kat, my apologies, in itself my response wasn't meant as personal as you seem to take it. I need to double check my wording as well sometimes :)

And I absolutely agree that people have a...

An important part of being human is accepting that mistakes happen - for everyone.

But when someone from an external company to SC (support it outsourced) decides some account gets a ban, like...

And let's not forget that many players don't even know that ... and yes you'll come back with 'then they should have read the ToS and the circle might be square anyway... but how many of those truly...

You obviously haven't bothered to read the original post, let alone any of the responses. Of course you're entitled to your opinion. However, there are many who don't share that opinion, and that's...

These events are few and far between... and they have popped up more recently as well ... but yes, few and far between, which seems to be the cycle. Also, ideas and feature requests have their own...

There are several free ones available, there's clash.ninja, clashofclans-tracker (they have a paid version too now I think), pixelcrux, clashtrack and I'm sure there are others

I have quite a few accounts by now, even a few minis without their own Google or Apple account (due to SCID). The receipt for the first purchase on the first account is easily doable for me, just...

I'd say it is ...

... why would it have to be scaled down? Not everything is for everyone. TH7 and TH8 both have 5 minimal levels to go for 1 hero.

Here we have the whole discussion of 'everything must be done in...

or you can use an external tool for tracking progress on your bases.... I don't like having to use an external tool, but in some cases it can come in handy

Use a decoy and some head hunters...

Which brings us back to: I'm doing what I can to prevent that, but for that the security seems to be not what it should be, which is worrisome

And no, we don't need to start rehashing the...

You think you're being funny acting like this? or what?
Not sarcastic, no pun - this is no way to behave here.

This really is nonsense, especially the tone.

There have been requests for YEARS to change leadership for clans where the leader went AWOL. They have implemented a feature where someone who isn't...

I'm sorry, but it is really disheartening to read that even with proof of this happening and the players just asking what is going on, all we get thrown at us is, honestly, getting told we are liars...

This is simply not true, to quote some others even in this thread...

For google I can log off any other device where my account is used, if that should be the case, without issue.
When you change...

You can share a screenshot without that information by going to the base editor and sharing from there, i think?

Currently there are multi-accounters of which first one, and then one or a few more accounts were compromised, but not all of them, I think

Yes, there seems to be, and for me one of the reasons to start this post was the fact that several people closer to home have experienced both ends of this situation (as described in the OP). Adults...

Darian, part of the point of this post is that people are now capable (or at least it seems that way) to change the email for an account by merely giving the account name, account ID number and TH...

In the past month or so we've seen a number of posts about accounts being 'hacked', 'stolen' and so on, and yes, many thought and think 'ah, here we go again' when we see one of those....

But by...

In game after it's been done...

I was about to add: make sure you keep em guessing, never do all the same, or the odd numbers one combo and the rest another one ... as vansimon just stated :) ...