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    Please check that you are using the same account...

    Please check that you are using the same account (Apple ID) on the device as you used to. Sounds like the App Store doesn't recognize your account?

    Cheers,

    Nick
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    [General] I think we found this issue, but let's see if we...

    I think we found this issue, but let's see if we can fix it via maintenance!

    Cheers,

    Nick
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    [General] Where's that message shown? Cheers, Nick

    Where's that message shown?

    Cheers,

    Nick
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    [General] Chill Derby issues under investigation:...

    Chill Derby issues under investigation: https://forum.supercell.com/showthread.php/1895375-Chill-Derby-Issues-Under-Investigation%21?p=12521677#post12521677

    Cheers,

    Nick
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    [General] We are investigating the Chill Derby issues:...

    We are investigating the Chill Derby issues: https://forum.supercell.com/showthread.php/1895375-Chill-Derby-Issues-Under-Investigation%21?p=12521677#post12521677

    Cheers,

    Nick
  6. We are looking into the issues:...

    We are looking into the issues: https://forum.supercell.com/showthread.php/1895375-Chill-Derby-Issues-Under-Investigation%21?p=12521677#post12521677

    Cheers,

    Nick
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    We are on it:...

    We are on it: https://forum.supercell.com/showthread.php/1895375-Chill-Derby-Issues-Under-Investigation%21?p=12521677#post12521677

    Cheers,

    Nick
  8. Chill Derby Issues - Under Investigation!

    We are investigating the current issues with the Chill Derby. We will try to correct them as soon as we find the problem.

    Cheers,

    Nick
  9. Another maintenance just started to fix more:...

    Another maintenance just started to fix more: https://forum.supercell.com/showthread.php/1895210-Hay-Day-Short-Maintenance-Part-2-%2831-3-2020%29?p=12520899&viewfull=1#post12520899
  10. RESOLVED: Hay Day Short Maintenance Part 2 (31.3.2020)

    Update: We are back online!

    We will have a new maintenance to do some minor fixes:

    -Adjust some prices in new products
    -Correct the racetrack to show those players that are opted in.
    -Server...
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    [General] The thing is that Bluestacks has never been...

    The thing is that Bluestacks has never been supported, and if an update causes it to stop working there's not much we can do about it. We test and run the game on mobile phones, and tablets. Not on...
  12. Seems like it is a slightly trickier issue to...

    Seems like it is a slightly trickier issue to solve than we thought, so it will take some time. Sorry about that! :/

    Cheers,

    Nick
  13. RESOLVED: Hay Day Short Maintenance (31.3.2020)

    UPDATE: Back online!

    We will have to do a maintenance since something is acting up on the servers! We'll be back as soon as possible. Sorry for the inconvenience!

    Cheers,

    Nick
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    [General] I don't think we support Chromebook, same as with...

    I don't think we support Chromebook, same as with Bluestacks. Not sure why it suddenly won't work on it, but we don't test on Chromebook.

    Cheers,

    Nick
  15. [iOS] Yeah, for some odd reason the event had the...

    Yeah, for some odd reason the event had the Blueprints instead of Permits, thus we switched off the event. We are investigating the issue.

    Cheers,

    Nick
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    [General] Which devices? Cheers, Nick

    Which devices?

    Cheers,

    Nick
  17. Thanks Ricky!! :cool: Cheers, Nick

    Thanks Ricky!! :cool:

    Cheers,

    Nick
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    From Derby and Valley rewards! :) In the future...

    From Derby and Valley rewards! :) In the future possibly from other places as well.

    Cheers,

    Nick
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    Nope, you can't change it back. Cheers, Nick

    Nope, you can't change it back.

    Cheers,

    Nick
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    It will be the Chill Derby, but there was a small...

    It will be the Chill Derby, but there was a small hiccup so it will show Regular until tomorrow.

    Cheers,

    Nick
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    The Community and Video tabs were added to the...

    The Community and Video tabs were added to the inbox in this update! :) Community used to be in the settings menu, which didn't make much sense.

    Cheers,

    Nick
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    He just arrived! :) Cheers, Nick

    He just arrived! :)

    Cheers,

    Nick
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    Hay Day Update: Spring 2020 Update!

    STATUS: We are online! NOTE: The update is currently rolling out worldwide, so please be patient if you can't update yet!



    https://youtu.be/rsiOOuELtkI

    Our first FARMtastic update of the...
  24. Soon... ;) Cheers, Nick

    Soon... ;)

    Cheers,

    Nick
  25. Hay Day Sneak Peek #2: Custom Decorations

    http://cdncontent.supercell.net/hayday/screenshots/m-Sunday29th_HayDay_sneak2_march2020_CustomDecor.png

    Custom Decorations!

    • Make the perfect decoration for your farm and town! This new...
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