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Hello, and welcome to the forum.

No-one on the forum can deal with this for you as there is no Support presence here. We are players like yourself, and we do not have access to game files.
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Hello, and welcome to the forum.

I'm sorry to hear of your problem. There is no support presence on this forum; we are all players, and no-one has access to game files. You need to contact...

I have always used diamonds to shuffle horseshoe prizes until I was able to collect 2 permits (or 5 if it was in a bunny derby). Doing that every week soon increased my stock. I also spent diamonds...

Each valley has a target of 100 chickens during the season. That needs to be reached to open up the special valley shop when the season ends. If fewer than 100 are collected no players in that...

Thanks for drawing attention to this. It shouldn't happen, and I've made Team Hay Day aware.

I also received expansion permits on my main farm, which is fully-expanded. The good news is that...

Hello, and welcome to the forum.

Have you spent all of the tokens that you can in the regular valley shop? That's often the reason why a player cannot leave the valley.

You do not need to...

Unfortunately this is a problem that players have been experiencing for some time. Team Hay Day is aware and has been seeking a solution.

You may find this informative: ...

Hello, and welcome to the forum.

All posts need to be in English please.

Please note that there is no Clash Royale presence on this forum. Instead, try here:...

The time of the change can be different for different neighbourhoods, and can be seen by tapping on a task. In a chill bunny all of the tasks will have the same completion time, and when that time...

Hello, and welcome to the forum.

All posts need to be in English please. You may post in your native language as long as you provide an exact translation into English in the same post.

I'm...

This thread has now run its course, so I'm closing it now.

Readers can draw their own conclusions about the content, and the OP.

Thank you

I'm sorry that you're disappointed.

One of the great strengths of Hay Day is that you can choose how you wish to play. One possible option is to give a valley season a miss, if you wish.

I've just seen that the next Valley is already on countdown - 1 day and 23 hours as I write this - so its a good idea to collect prizes now, if you haven't already. :)

Update dates don't have a definite schedule, but do tend to follow a pattern. Last year sneak peeks happened on 28 and 29 March but, as always, it's "Wait and see". :)

Team Hay Day is aware of this issue. One possible fix has already been tried but, unfortunately, did not work. They are seeking a solution.

Please reach out to Supercell Support - tap on the...

If you are talking about a player being reported in neighbourhood chat, there's no need to do anything (other than apologise). One report will have no effect whatsoever, and it will slip off the...

It's best to collect them before the next Valley starts, as some players have found the diamond prize (and the others from the Special Valley Shop) are locked once the new Valley is in place...

I've merged your post into another thread about the same issue, which you may find informative.

Team Hay Day is aware of the issue - please reach out to Support.

Thanks

I've experienced this in previous valleys.

This time I've found that a group order request sometimes pops up if I move my truck. It's almost as though moving the truck a node or two triggers it,...

The return of global chat is ruled out. Please read this: https://forum.supercell.com/showthread.php/1820525-Currently-Ruled-Out-Ideas-%2A%2A-READ-BEFORE-POSTING-%2A%2A

Thank you

Hello, and welcome to the forum.

I'm sorry to hear of your problem. There is a double click available, which can be enabled by tapping on the settings cog wheel, then "advanced settings" and...

As has been pointed out, the return of global chat has been ruled out, so I'm closing this thread now.

Thank you

No, I didn't know that! I've been scrolling through the various announcements on the news tab, with no success.

Thank you, as always, for sharing your knowledge.

One day, nine hours to go, as...

The length of time they are available was shown on the news tab in your in-game inbox. Unfortunately that has disappeared now, as the Dairy News advert has replaced it.

I can't recall the exact...

I'm sorry to hear of your problem. Please report it to Supercell Support, so that they are aware of it.

Thank you