Why has top contributed for truck event been banned ?

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Originally Posted by Plummy

It is disappointing to read that so many views are negative. I am a normal player totally legit. We spent a long while preparing for this truck event and although I didn't 'take part' I helped with keeping supplies coming in. Yes, the truck was going 24 hours a day in a good team taking shifts.

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However if you or they are letting other people use the same farm and all have access to that farm, you are technically violating the Terms of service. They are sharing an account to take advantage. It's one thing to ask your husband or child to send off your boat or give Tom a poke. They would have access to your device anyway, but unless you are all related and living together and pass that device physically in the same building, it's not allowed. Individual stats are meant to be just that. Individual.

That's why you are getting negative responses.

If friends are sitting in the same room together using the same device that is not a violation. Yes if sharing account info I agree but not in this case.!

Ok so answer me why everyone placed is not banned also?

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Originally Posted by Plummy

If friends are sitting in the same room together using the same device that is not a violation. Yes if sharing account info I agree but not in this case.!

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Oh, so you were in the same place and using one device? Now that *is* different!

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Originally Posted by Plummy

Ok so answer me why everyone placed is not banned also?

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You are asking the wrong people. All we can do is speculate. We don't know who has been banned , who is being looked at or anything. We are all just players too. All we can do is point you to the Terms of Service. That's where we get our information. Please read them. It's should help

I have which is why I think my friends have a case to fight !

Everyone please ensure to know all the facts before speculating or Assuming. The only ones who will trully know all the facts is the User who got banned and Supercell combined. There is always 3 sides to a story, Side 1 Version A, Side 2 Version B and Side 3 The Truth.

We all know the adage of Assume. If you don't know it PM Me.

Pretty sure it is normal for an account to be banned if it is found to be used by multiple members. The tos explicitly says you can't as well.

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Originally Posted by Genos1213

Pretty sure it is normal for an account to be banned if it is found to be used by multiple members. The tos explicitly says you can't as well.

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Here is what most likely happened, the player purchased too much items over a certain threshold that triggered a Flag that set an automatic Course of Action for Supercell Servers. Supercell will investigate and communicate with that player, if player did indeed play fairly without violating Terms of Service, Supercell will take the appropriate measures to restore account. If Supercell finds player has violated Terms of Service, the burden of proof is on Player to present his\her case for an appeal.

Nick is already in the picture and is getting with Support to investigate. There is nothing more any of us can do, if Supercell is aware of the situation for that player and is investigating and communicating.

I suggest everyone reread Terms of Service to ensure they understand it correctly, As I have seen on this thread multiple post with incorrect information citing Terms of Service. Its important to know the Terms of Service for any Applications you use so that you do not violate them.

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Originally Posted by Genos1213

Pretty sure it is normal for an account to be banned if it is found to be used by multiple members. The tos explicitly says you can't as well.

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You mean this in the ToS

Login information and Your Account
During the Account creation process, you will be required to select a password (“Login Information”). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify Supercell and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account. Supercell reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
The Service supports only one Account per game on a supported device.

In the Understanding of this its says you are responsible for anything that happen through your account. It does not say sharing your account details is a violation. Read entire Section of Terms of Service. http://supercell.helpshift.com/a/hay...rms-of-service