I want to link my account for second time but support asks me for first purchase, If I could access that GC account I wouldn't change it.... So what am i suppose to do now??
TICKET NUMBER: #17116353
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I want to link my account for second time but support asks me for first purchase, If I could access that GC account I wouldn't change it.... So what am i suppose to do now??
TICKET NUMBER: #17116353
Hi,
Are you getting the "you have already linked" message?
if you are trying to link to another iOS device see this: http://forum.supercell.net/showthrea...=1#post3534604
Otherwise if you are trying to link to another android device see this: http://forum.supercell.net/showthrea...=1#post3538163
Quote:
Originally Posted by Ahorer
My problem is I dont have any access to that account dont know anything about it, Id, password nothing!!!Quote:
Originally Posted by shivampaw
Sorry but nobody can help you then. I'm not sure how you managed to forget your email address...Quote:
Originally Posted by Ahorer
Wow really it's really ridiculous... When I were a newbie I linked my device and I had no idea about it, which weren't my account then now after a year and a half I want to link to my own IOS device, there must be a way beside providing first purchase receipt.....Quote:
Originally Posted by shivampaw
Nope. There is no proof that you are the real owner. Why were you using someone elses account when you started then?Quote:
Originally Posted by Ahorer
First I started playing with an Android device after few months I linked my account to an IOS device, So if they can check Im the first owner of the account beside that if they check the person from IOS device just logged in maybe for 1 or 2 times...And I can provide them anything beside that first purchase receipt... Really there isn't any other way that providing first purchase receiptQuote:
Originally Posted by shivampaw
I still don't get why you were using someone elses apple ID/GC.Quote:
Originally Posted by Ahorer
If you think you can prove it. Contact Supercell. There is nothing anyone on the forums can do.
I told them to ask me anything and I can provide you appropriate answers but support insists on first purchase receipt... Shiv tnx for your response but really there isnt anyone from supercell team to help?Quote:
Originally Posted by shivampaw
If support are insisting on the 1st purchase receipt there isn't anything else you can do. Sorry.Quote:
Originally Posted by Ahorer
And for your second question, this is actually a community forum. Supercell staff are on it but getting a response from them isn't always possible.