Getting black screen crash while playing HayDay?
I am still getting regular crashes, screens goes black and returns to the start page.
Do you have this problem since iOS 9 update?
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Getting black screen crash while playing HayDay?
I am still getting regular crashes, screens goes black and returns to the start page.
Do you have this problem since iOS 9 update?
When I try to contact support via the chat is also crashes.
SC offered an optional update to hopefully fix this issue. I'm not sure if you've tried it yet:
http://forum.supercell.net/showthrea...%28iOS-only%29
That update is 4 weeks old, and did not solve the high usages of RAM.
Attachment 147039
Apple support checked my iPad 2 crash reports and found the main reason why the game keeps crashing.
Quote:
The game (HayDay) crashes due to high useage of RAM, this is clearly noted in de crash report.
Average it uses 96% of RAM.
PLEASE FIX THIS EXCESSIVE RAM USAGE ISSUE FIRST SUPERCELL!!!
HayDay has developed so many bugs and glitches for so many people, but this problem shuts the game down entirely!!! It makes any game play impossible for many, many iPad 2 Users!
Quote:
Originally Posted by zzfarm
I've been sending emails to support for weeks but still no reply from Supercell.:thumbsdown:
How about fix the error "remove red updates" !!! ???
Update 4/12/2015 left, look at the calendar ... today, 08.12.2015 !!!!
Did you not dreamed of creating a game that would have played it by millions of players around the world!? Your dream has come true! Be so kind as to adequately treat your fans!
For a start it would be nice to know whether the work carried out on correcting errors?
I think the work is coming! but why!!!
Return the working version of the game before "red updates"
There is a new optional update available, and this one is mainly for iOS5.x and iOS6.x users who have experienced issues getting into the game! Please report back how it works for you!
Update: http://supr.cl/GetHayDay
Cheers,
Nick
Nick, as they say: less than six months!
iphone 4
ios 5.1.1
after the upgrade 1.27.146 everything works
happinnes exists!
I sincerely thank!
Dear Nick,Quote:
Originally Posted by Nick[Supercell]
Do you mean that we can expect the fix for the iOS9 crashes in the year 2018?
Yup, why is this problem not solved ?Quote:
Originally Posted by buttercup777
hiQuote:
Originally Posted by zzfarm
yes the support link always crash, might get one line in then it crashes.takes 8 nine attempts to send a report in then they do nothing about and ask , we have not heard from you for a while, the reason is, one can not contact them , one needs a day of work to try to get any sending don to the support line , i am ios 9.2 ipad 2, awful since ios 9 happened, facebook takes 5,6,7,8 attempts to connect,game center is hit and miss if it welcomes you, and if it does not, it says you are not signed in ?? but we are. what a bad bad game now.
they need to pull there finger out and do something, thousands of complains and nothing is getting done, try the latest update they say, done that, still awful keeps crashing to play icon.
hi.yes the support link always crash, might get one line in then it crashes.takes 8 nine attempts to send a report in then they do nothing about and ask , we have not heard from you for a while, the reason is, one can not contact them , one needs a day of work to try to get any sending don to the support line , i am ios 9.2 ipad 2, awful since ios 9 happened, facebook takes 5,6,7,8 attempts to connect,game center is hit and miss if it welcomes you, and if it does not, it says you are not signed in ?? but we are. what a bad bad game now.
they need to pull there finger out and do something, thousands of complains and nothing is getting done, try the latest update they say, done that, still awful keeps crashing to play icon.[/QUOTE]
Quote:
Originally Posted by delly133
hi.yes the support link always crash, might get one line in then it crashes.takes 8 nine attempts to send a report in then they do nothing about and ask , we have not heard from you for a while, the reason is, one can not contact them , one needs a day of work to try to get any sending don to the support line , i am ios 9.2 ipad 2, awful since ios 9 happened, facebook takes 5,6,7,8 attempts to connect,game center is hit and miss if it welcomes you, and if it does not, it says you are not signed in ?? but we are. what a bad bad game now.
they need to pull there finger out and do something, thousands of complains and nothing is getting done, try the latest update they say, done that, still awful keeps crashing to play icon.[/QUOTE]Quote:
Originally Posted by zzfarm
I got still the same problems and support does not answer my mail.
Still crashing and still no reply from support.
the only reply I get is from Nick, and he can't help me.