First you ask for the banning process then i permit you so then next you are asking me the code because my village is locked then now i cant locate my village what the..!!you please help me ..
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First you ask for the banning process then i permit you so then next you are asking me the code because my village is locked then now i cant locate my village what the..!!you please help me ..
Someone was using your account and you contacted Supercell in-game, correct? They should have given you a code to give you access to your account again and block the other user from using it.Quote:
Originally Posted by mikenon
If you click on the button Help And Support, you should be able to access the conversation which SUpport and find the unlock code sent to you. Use it to unlock your village.
I lost my village 2 the name is boss kikos i removed the game and reinstalled and when i connected it its like my village is gone help me plz
Obviously you havent linked your base to a GC or a G+ account. If you have, please use the correct account to load your base. If you havent, please contact SC support in game and let them know what your problem is. You should also include:Quote:
Originally Posted by palomminita
- Name of the village:
- Player ID:
- Name of the clan you are part of:
- Town Hall level:
- Experience level:
- Date and time of your last playing session:
Ofc i linked it and i was playing with loging in and out of it all the time but today it connected but no village
Okay, then follow these steps to restore your village using Google+:Quote:
Originally Posted by palomminita
- Login to Google+ using the Google+ App
- Start Clash of Clans
- There should be a popup asking if you want to recover your village
- Select "Yes." Note: If you select yes you will permanently lose the current village on that device.
If this doesnt help then go to Settings>Application Manager>Clash of Clans>Clear Data and then try the steps i mentioned above again.
take it easy bro, i will help u :)Quote:
Originally Posted by mikenon
After u contact support and they lock ur village, the only way you will be able to locate that code is by clicking on the support link that appears underneath the field where u should enter the code. in case u found it great.
Absence of the conversation means that supercell closed ur case due to someone else proved village ownership, if that is ur case, i suggest contacting them again if u still believe u r the owner of this village. keep in mind that multiple persons proving ownership makes it more difficult to judge so be prepared coz they may ask u more questions and request multiple purchase bills. keep me posted about how it ends :) good luck.
Edit: i think you deleted the game and reinstalled it without entering the code, in this case, ur code is lost forever and the only way to get ur village back is to contact support from ur newly created village and tell them what happened, yet they may request some ownership info for verification and of it works, they will resend u the code again
Try deleting the app. Supercell does not sport the use of multiple accounts on one device, so if problems occur ot is not Supercell's fault.Quote:
Originally Posted by palomminita
I have noticed sometimes when you try to connect to another village, it sometimes does not give the option to. If deleting the app does not work try again tomorrow.
If im not mistaken its one of the cases where you need to "reset" your base and by just deleting and reinstalling this wont fix it. (If its not this case, what you proposed MIGHT help) In order to reset a base on Android you will have to clear data and if the base is indeed linked to a G+ then it will load 100%.Quote:
Originally Posted by BFMatteus
There is some problem with G+ login today. I would try again late to see if it works again.