Cauldron disappear for no reason

First, i'd like to start off by saying I don't share my account nor do I have kids. The only person who lives with me - my wife - is completely not interested in mobile games. I'm not drunk either.

I got a cauldron a couple of days ago, it didn't spawn exactly on the edge so i had move one of my decoration pieces to somewhere else. This morning when i woke up, it was still there, so i collected the resources, chatted a bit with clanmates, and logged off. When I logged back in a few mins later, the cauldron was gone, and left with an empty 2x2 spot.

I dont know if it has anything to do with IOS, as i have the game on both android and IOS, but I didn't log in to it on my android phone this morning.

I suspect that there's some sort of bug on the IOS version. Has anyone had similar experiences?

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Originally Posted by x0pht

First, i'd like to start off by saying I don't share my account nor do I have kids. The only person who lives with me - my wife - is completely not interested in mobile games. I'm not drunk either.

I got a cauldron a couple of days ago, it didn't spawn exactly on the edge so i had move one of my decoration pieces to somewhere else. This morning when i woke up, it was still there, so i collected the resources, chatted a bit with clanmates, and logged off. When I logged back in a few mins later, the cauldron was gone, and left with an empty 2x2 spot.

I dont know if it has anything to do with IOS, as i have the game on both android and IOS, but I didn't log in to it on my android phone this morning.

I suspect that there's some sort of bug on the IOS version. Has anyone had similar experiences?

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I have not experienced this yet.

Is there a possibility you removed it by accident? If not, I'd recommend you report this issue to Supercell in-game so they can look into and see whether it is a bug or not.

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Originally Posted by BFMatteus

I have not experienced this yet.

Is there a possibility you removed it by accident? If not, I'd recommend you report this issue to Supercell in-game so they can look into and see whether it is a bug or not.

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no im pretty sure I didn't, thanks for the suggestion BFMatteus, i'll try the in-game support.

honestly i dont really expect them to give it back to me but I'm more worried about it happening again if i get another one.

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Originally Posted by x0pht

no im pretty sure I didn't, thanks for the suggestion BFMatteus, i'll try the in-game support.

honestly i dont really expect them to give it back to me but I'm more worried about it happening again if i get another one.

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Hopefully it doesn't happen again. Good luck.

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Originally Posted by BFMatteus

Hopefully it doesn't happen again. Good luck.

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thank you, hope it doesn't. I reported it in game, let's wait and see.

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Originally Posted by x0pht

thank you, hope it doesn't. I reported it in game, let's wait and see.

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No problem, message back the results.

I doubt support will be able to help you with this, probably its a human error on your side. Might have removed it without noticing it. (Ive done it in the past)

Mine moved from edge on bot to 1/2 edge on top... Builders have all been busy so no human error and its not shared account. Its my mini so i didnt report it but i can confirm odd things happen.

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Originally Posted by Juggernutt

Mine moved from edge on bot to 1/2 edge on top... Builders have all been busy so no human error and its not shared account. Its my mini so i didnt report it but i can confirm odd things happen.

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Hmm ill take a wild guess and say they you first visited your mini with you main and you saw the cauldron in a spot and when you loged in with the mini it was not where you first saw it. Am i right?

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Originally Posted by BFMatteus

No problem, message back the results.

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Support replied that they haven't seen this but will report it to the technical team.

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Originally Posted by Manyolo

I doubt support will be able to help you with this, probably its a human error on your side. Might have removed it without noticing it. (Ive done it in the past)

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Like i said, I never expected them to help me to get it back. I know when it's gone, its gone for good. But I definitely don't want it to happen again. That's why I reported it in hopes of having it fixed in time if it is really a bug. No i did not remove it by accident.