Switching accounts, Player profile, Training troops, Troop request notification

Supercell has been doing a great job with a regular streak of exciting updates to troops and game-play. I hope the future updates will introduce some interface tweaks and additional features such as:

1) Switching accounts

Many players have two or three clash accounts and it's all fun when you have a separate device for each account. But not everybody has more than one device to play clash on. Therefore, to encourage players who wish to have multiple accounts (it's also good for Supercell since players will buy more gems), there needs to be a convenient way to switch clash accounts on the same device. On Android at present, we tap on the settings cog wheel, tap on disconnect, tap on disconnect again, then choose the other account from the menu that opens up, ignore the warning that says you might lose all progress on the logged-in account, key in the word CONFIRM in capitals, and press OK. You will find it very difficult to do if you need to switch accounts a few times a day.

2) In-game player profile with player description

We might have a username that might be difficult to type for others or they might not be able to read it at all since usernames can be in other languages like Arabic and Chinese too. If there is a player description box on the player profile, a player might add a name he would like others to address him with. Besides a name, there are a few other things a player might like to add here (all optional, of course):

· Name he wants to use with his username (Eg: HanzoXFactor is Matt)
· Age
· Time-zone (helps other clan members to know when the player is likely to be active)
· Languages he speaks
· Kik, Whatsapp, Facebook username (very helpful when you need to communicate)
· Since when he has been on Clash (if he remembers)

3) Troop training presets with customization (I'm sure this has been requested before)

Most of us often use a particular army for a length of time – a certain number of archers, barbarians, giants etc. It would be very helpful if we can tap on one single button to get the barracks going instead of having to queue up each unit in each barrack every time. Players can be given three slots into which they can customize one specific army each and can train any of them by tapping on the desired slot.

4) Offline notifications for troop requests

We already get offline notifications about an upgrading being completed or a clan war coming to an end. We also need an offline notification for when someone requests troops. One of our buddies might be in need of troops for his war attack and we may not be online to see his troop request. In that case, the troop request notification will prompt someone to log in and donate troops.

Thank you, Supercell, in advance.

Most def. Agree!

Great ideas!

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Originally Posted by MrsMurdergame502

Most def. Agree!

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Originally Posted by Jake88

Great ideas!

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Thank you!

This can be another useful feature.

Often co-leaders find a need to leave a message for someone. Although there is a clan mail option, there is a limit to it both in terms of number of characters allowed in a mail as well as the number of mails. And clan chat won't help much either in this matter since a player often has to scroll down looking through a long chat record to find if there is any message for him or he might miss it altogether if the message has gone beyond the visible chat log. Besides, the co-leaders might need to say something specific to specific members, such as assigning targets to attack in a clan war.

In such cases, the ability to send and reply to private messages will greatly help the co-leaders in their clan management work.

Most of these ideas are ruled out. Customer service only supports one account on one supported device. They aren't going to legitimize a feature they explicitly state they don't support.

Individual profile descript I don't think is ruled out but based on the headaches that clan descriptions cause, it's unlikely.

Troop queue is ruled out and so is private messaging.

Notifications for troop request may sound like a good idea until you are in a hyper active clan or a request and leave clan. Would get highly irritating getting so many notifications every time someone requests troops. So unless they include an option to selectively choose which notifications to receive or nlt, I wouldn't want this feature.

While I can't say for sure why Supercell doesn't support multiple accounts on the same device, it appears to be more a matter of policy than a technical challenge. I hope Supercell will see that supporting multiple accounts might bring them more business. From the players' point of view, it will be a big welcome change.

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Originally Posted by HanzoXFactor

While I can't say for sure why Supercell doesn't support multiple accounts on the same device, it appears to be more a matter of policy than a technical challenge. I hope Supercell will see that supporting multiple accounts might bring them more business. From the players' point of view, it will be a big welcome change.

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Accounts are linked to Game Center/Google Play accounts. To change to different accounts, you have to change the devices linked Game Center / Google Play account that you want active. I personally wouldn't want any given app access to changing my devices accounts, and I doubt Google or Apple would want any given app to have the ability to modify their device settings as such either.

So even if they wanted to, they may be prevented from accessing device accounts by the operating system programmers by default. Changing accounts, especially for iDevices which are designed to be single user accounts, causes issues occasionally with having multiple accounts on the same device. It's harder for Support to track individual accounts that were not created uniquely on it's own unique device mac address, etc.

Hot swapping accounts on a device is a device issue. Androids don't mind it as much as Apple devices do. In fact, I think Androids have an easy and built in way of running a device with multiple accounts. Apples just don't have anything by default.

The operation system's developers are the ones that need to make it easier to change accounts. Individual apps don't, or shouldn't, have that level of access to device settings.

Well the terms of service can be found here (http://supercell.com/en/terms-of-service/) and in this document there is the following phrase: "The Service supports only one Account per game on a supported device." Though this appears at first sight to imply that one must own as many physical devices as CoC accounts, this is actually not the case. The most obvious case to consider here is a tablet supporting multiple user accounts: so, if we only own one tablet in the family and we all have accounts in it, does it mean that only one of us will be able to legally install CoC on it and play? This is absurd.

The legal definition of a "supported device" is actually a Google Games account (and the equivalent for iOS, I guess), not a physical device. Different GG accounts are legally considered to be separate supported devices. The aforementioned sentence from the ToS is then just factual, informing the user that it is not technically possible to link two CoC accounts to the same GG account.

I have two account on android. When I switch one account to another account I have to type "CONFIRM" (all are capital letter). I think it is very annoying. Supercell please just put a confirm button, I do not want to type anything when I switch between my accounts.