[IOS] Ban account

Hello Dear administration not already know where to write, the problem has existed for more than two months, I myself played no program is set, then do not understand why the horses are constantly hungry, and fed it got banned !!!! Although your fault that there was such an error in the game, not mine. I put money in play, bought their own money, and you have done so !! Explain please what is my fault? The fact that you made a mistake, and in the rules says that we can use all the gaming experience, so I have used, as I wait for another need all this, you want to play your farm, please answer something, I do not know already where to write.