http://www.forbes.com/sites/ewanspen...ish-community/
This was last year (Edit: 2013) apparently '14 netted a billion. That's activision money. That's WoW money when WoW was the thing to be, and with their monumental CS and backend costs.
I contact CS from SC, and I get someone who barely speaks a lick of English picking things out of a drop down box.

