hay Day not loading on wifi

Hi there fellow farmers!

i recently installed HayDay on my Android phone. I have a problem that it won't load on my home wifi. It does load on my cellphone provider and also on other wifi spots. I installed the app on my ipad and have the exact same issue (works on other wifi's but not on the home wifi).
I deduct that it has to be my home wifi that is the problem...

I started reading all kinds of posts, on the internet and this forum. No such luck!

I tried:

• opening port TCP/UDP 9339 +5223 +8080
• opening forwarding port 9339 +5223 +8080
• checking if the Hayday server is down; that couldnt be the case beacause when i try the provider network, Hay Day starts like it should start...

All my other apps (also boombeach) work like a charm. Only Hayday persistently declines.

Is this really an open port issue???

I have two routers:

1. One came with the provider. It's in DMZ. It has wifi and on this wifi HayDay works perfectly. I just don't want to use this wifi as it has no options of locking down wifi at night (to protect my kids from playing at night).
2. Is my own. All my devices use this wifi. Apps like boombeach work perfectly. I don't use contentfilters, webfilters of any sort. Apart from my actions to open ports as mentioned above, i dont have any port forwarding set.

As Boombeach (also Supercell) works like a charm om my own router, without any open ports settings (apart from the default ports) or specific open ports (apart from the defaults) the problem illudes me.

So where does Boombeach differs from Hay Day?

In my firewall logs i find these logs:

192.168.xx.xx DNS -> 192.168.xx.1 inquire gamea.haydaygame.com
192.168.xx.xx DNS -> 8.8.4.4 inquire gamea.haydaygame.com
192.168.xx.xx:41795 -> 54.91.166.157:8080 (TCP)

Nothing more that relates to this.

Anyone ever (really) solved this?

Many thanks!!!

Hi,

Just wanted to say that I understand what your problem is and all the steps you have taken. Perso I would do the same investigation.

Unfortunately I don't have the answer or solution to help you right now, I'll try asking for more info.

Please keep us posted if you figure out how to solve this, I'm sure it will benefit others in the future.

Cheers,
- meonhoc

Which of the inquiries (below) should also be inquired when starting Hayday (except the boombeach server...):

When starting boombeach i see it inquires (in order):

• supercell.helpshift.com
• android.clients.google.com
• www.googleapis.com
• game.boombeachgame.com (obviously)
• service.supercell.net

When starting hay day it only inquires gamea.haydaygame.com.

Thanks in advance!

I think the problem is in the usage of port 8080 which Hayday uses.

I have two routers. One is in dmz and is provided by my internet provider. The other is my own and runs the wifi i want to use for Hayday. When i try to start Hayday it gets stuck after sending an inquire tot a haydayserver on port 8080. So i did a portquiz.net:8080. It states that its forbidden to use http through a proxyserver.

1. I don't use any proxyserver. I am directly connected to my own internetprovider
2. port 8080 is Absolutely not blocked in any way in my router

I think that my ISP believes that, because i send my 8080 traffic from my router through theirs, the 8080 traffic is being sent over a proxy. And that is being blocked by my ISP.

If anyone understands what i am blabbing about and has the same router setup as i do... Do you have the same problem?

thanks for you're answer!

scoobs

The problem is slightly different that i described above:

i own a draytek router. These routers have a feature thats called Remote management. With this feature you're able to change router settings from the internet (Obviously this feature is disabled, that is asking for trouble). Anyhow, because this feature is there, the port can't be used for anything else, even when the feature itself is disabled.

i don't have a clue what to do next. Will post if i find a solution (next to buying another router... No way).

Oh, glad you found the problem. Hope you find the solution soon.