problems with treasure chests and movie trailer

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September 14th, 2015
wilmaB

problems with treasure chests and movie trailer

Since the update today we have some problems: when i find a treasure chest and it is locked, before the update i could tap beside it and it would go away, now when it is locked and i tap beside it nothing happens, and when i close it using the red cross nothing happens, i have to close the whole game.
Also the movie trailer opens, shows the trailer and it says to collect the reward, but when i close it it is saying i lost connection and try again, but i never get the reward. Have tried 20 times but it wont work.
My daughters have the same problem with the chests, but haven't tried the movie trailers yet.
September 14th, 2015
d2l5p2

Hi Wilma, thanks for reporting. Nick has posted that they are trying to fix some issues:

http://forum.supercell.net/showthrea...=1#post5404860
September 14th, 2015
Lynswei

Quote:

Originally Posted by d2l5p2

Hi Wilma, thanks for reporting. Nick has posted that they are trying to fix some issues:

http://forum.supercell.net/showthrea...=1#post5404860

Same thing on iOS. Treasure chest now must be Xed out, won't let you click to the side!!!
September 14th, 2015
Nick[Supercell]

Quote:

Originally Posted by wilmaB

Since the update today we have some problems: when i find a treasure chest and it is locked, before the update i could tap beside it and it would go away, now when it is locked and i tap beside it nothing happens, and when i close it using the red cross nothing happens, i have to close the whole game.
Also the movie trailer opens, shows the trailer and it says to collect the reward, but when i close it it is saying i lost connection and try again, but i never get the reward. Have tried 20 times but it wont work.
My daughters have the same problem with the chests, but haven't tried the movie trailers yet.

Yes, we changed the mystery box (and chest) close behaviour to avoid possible exploits. The movie trailer crash should be fixed now!

Quote:

Originally Posted by Lynswei

Same thing on iOS. Treasure chest now must be Xed out, won't let you click to the side!!!

Check my reply above. :)

Cheers,

Nick
September 14th, 2015
Fanfoe63

Quote:

Originally Posted by Nick[Supercell]

Yes, we changed the mystery box (and chest) close behaviour to avoid possible exploits. The movie trailer crash should be fixed now!

Check my reply above. :)

Cheers,

Nick

Not good for normal player :thumbsdown: (for treasure chest ...)

For me it was just a few items (or diamonds when lucky) every day ...
I may spent less time on Hay Day.