Bugs (DERBY)

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September 14th, 2015
Nessaia

Bugs (DERBY)

Hello.
For the last MONTH me and my neighours have been struggling with bugs that appear on derby tasks.
Particularly the task for 320point when you have to make 25 blue woolly hats in 1d3h. Me and my NH reported OVER 1 MONTH AGO that there are problems with counting in this task (for exmple - last week I did this task and it didn't count 2 of the hats). And what does the support do? NOTHING.
They don't fix the problem or even give diamonds to finish the task (diamonds are needed to speed up the hats).

Another bug that I've dealt with is the trashing bug. When someone is trashing the derby task from the board the same time you do, you or your neighbour will end up with the task (THAT YOU CHOSE TO DO AND PICKED) trashed. And what does support say? That I'm playing TOO FAST (which I'm not) and this is not a bug. They also refused to give diamonds.

So here I am, mad at HayDay support for writing me back with bot's sentences such as "we're sorry, but we can't give you a direct solution", without 15 diamonds BECAUSE of Supercell's fault, fighting for diamonds FOR 2 WEEKS.

I am happy that I'm not buying diamonds, because that would be paying SUpercell for DOING NOTHING. For NOT HELPING and NOT FIXING BUGS.

Literally, the worst support I've ever dealt with...
September 14th, 2015
Nick[Supercell]

Hi,

I am sorry to hear that you have experienced issues with the game! :( I will let our support know of your feedback!

Cheers,

Nick
September 14th, 2015
Nessaia

Nick I appreciate you trying to help, but like I said, I've been writing with support 2 weeks and they refuse to help. I understand not wanting to give back 10 diamonds for an extra derby task (cause that was my choice), but they don't even want to give diamonds back for speeding up hats to finish the task (AND IT WASN'T MY FAULT THAT HATS WEREN'T COUNTED).
So I'm sorry, but trying isn't enough anymore. You can start fixing this annoying hat-bug tho.
September 14th, 2015
Domybananas

Tips

1. Deal with it and stop whining. Supercell can't handle every single problem in the game. And how did you manage to select the trash button at the same time?!

2. Instead of 'punishing' supercell by not buying diamonds because the support is bad. See it in a positive way and thank supercell for this awesome game!
September 14th, 2015
Nessaia

Quote:

Originally Posted by Domybananas

1. Deal with it and stop whining. Supercell can't handle every single problem in the game. And how did you manage to select the trash button at the same time?!

2. Instead of 'punishing' supercell by not buying diamonds because the support is bad. See it in a positive way and thank supercell for this awesome game!

I hope you and your NH won't have to spend diamonds to finish a bugged task like me and my NH do for a month.
And since when wanting to play a bugless game is whining?
Go be rude somewhere else.