Originally Posted by
Seamusly
I read this sort of thing a lot on these forums. Personally, I find the view a bit simplistic.
Marketing isn't lying, PR isn't lying. Some businesses lie (like some people lie). More often they are just trying to make you focus on the benefit of their product rather than the cost or flaws. It doesn't make them lying fiends.
Should they tell you that their product could be better in hundreds of ways but it would be too expensive to make it better in that particular, and perhaps difficult, way?
Should they tell you that, while they have a genuine commitment to the customer experience and to the life of their little Finnish company that grew beyond all expectation, they need to be accountable to shareholders too (their other customers) - and so make tough decisions about what is in and what is out?
Should they say that you are wrong and that it is precisely the notion of sacrifice, denying and prioritising benefits that drives the freemium addiction (and enjoyment)? A subject they know quite a bit about.
I don't know what the true answer is but would any of those answers satisfy?
It is equally naive to imagine that business is driven by an outpouring of altruism as it is to imagine they are all comic book villains.
I suspect Ive gone a fair way off topic with this rant, sorry...
