Game keeps crashing after latest update

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September 1st, 2015
Mr904

hello everyone

There already a thread on this topic http://forum.supercell.net/showthrea...r-update-issue
September 1st, 2015
UserInfected

Very serious problem (mild crashing)

I am on an iPod 4th generation running iOS 6.1.6 and Clash has been crashing once it loads the Supercell logo. I have tried everything, resetting my iPod (backup with iCloud if you do this), delete the game, log out of Game Center and back in, etc. it is obviously a problem with the new update. Anyway it has consisted to crash and I am getting worried. We need developers to see this thread and admins, this is a problem for a lot of people as I have seen.
September 1st, 2015
mido2malik

Quote:

Originally Posted by WaffleCat

I'm not sure yet, but off-hand I would guess no. The reason for that guess is that I think there must be some account-specific information in these files; otherwise I think it would be easy for people to acquire free copies of .ipa files for non-free apps that they haven't purchased. And that possibility makes me a bit nervous about putting mine up without doing a bit more research.

Yes, you are right.
It's not gonna work.
Happy to know that you are able to Clash know :smirk:.
September 1st, 2015
URGONALOSE

Please release old version or new one..... I wannnt toooo cllllaaassshhhh
September 1st, 2015
Carlrodgers

Crashing

My ipod is having the same issue......very frustrating.....come on supercell and please fix this for ALL of us hardcore clashers....please.

Quote:

Originally Posted by Mercuryrw

Had the exact same problem last year.

http://forum.supercell.net/showthrea...ynamiteToad399

Very sorry but there is no solution as of yet. I was lucky and managed to get my hands on an android device (my Hudl 2 was only £99 and its 10x smoother than any iOs device I've seen) which I now use but I understand that not everyone can do this. I can't see any real solution to your problem right now, sorry my friend. Your only chance is contacting supercell but they are very very very slow at replying. Be patient and be prepared for anything in the strange place that is supercell support... Good luck
September 2nd, 2015
URGONALOSE

Has anyone attempted to email them? Or if you have, have they responded?... Im going to email them now.
September 2nd, 2015
Billlans

Quote:

Originally Posted by Mr904

There already a thread on this topic http://forum.supercell.net/showthrea...r-update-issue

Hey, this statement is not true, this is the oldest thread regarding this issue(I think).

I commented the same thing on the same exact post you put there... This is a blatant lie, this was the "already" thread. I've seen you around breaking rules left and right Mr904.
September 2nd, 2015
WaffleCat

Quote:

Originally Posted by URGONALOSE

Has anyone attempted to email them? Or if you have, have they responded?... Im going to email them now.

I emailed them for support before I managed to get back into my account, and they got back to me the day after I got back in. They told me that the issue was fixed but I could contact them if I was still having problems. So I emailed them to explain that I was able to get back into my account but that the issue is not resolved. I told them the steps I took to revert to a previous version as a temporary solution, included a link to this thread, expressed concern that I will no longer be able to play the game when there is another mandatory update, and asked if they have any plans to fix this. They emailed me back saying "Thanks for contacting us and letting us know. As informed you earlier, the issue has been fixed, however I've forwarded your details to our Game Team for further investigation." I don't know how to respond to that. It obviously isn't fixed. It seems like they didn't read my email before responding.
September 2nd, 2015
Billlans

Quote:

Originally Posted by WaffleCat

I emailed them for support before I managed to get back into my account, and they got back to me the day after I got back in. They told me that the issue was fixed but I could contact them if I was still having problems. So I emailed them to explain that I was able to get back into my account but that the issue is not resolved. I told them the steps I took to revert to a previous version as a temporary solution, included a link to this thread, expressed concern that I will no longer be able to play the game when there is another mandatory update, and asked if they have any plans to fix this. They emailed me back saying "Thanks for contacting us and letting us know. As informed you earlier, the issue has been fixed, however I've forwarded your details to our Game Team for further investigation." I don't know how to respond to that. It obviously isn't fixed. It seems like they didn't read my email before responding.

Yeah, The same thing for me. I contacted them for a few days and 4 days ago I got the message that they forwarded it to their Game Team. But please do send SC emails with our problem in hopes they can see it and realize how big the issue really is.
September 2nd, 2015
Billlans

Quote:

Originally Posted by UserInfected

I am on an iPod 4th generation running iOS 6.1.6 and Clash has been crashing once it loads the Supercell logo. I have tried everything, resetting my iPod (backup with iCloud if you do this), delete the game, log out of Game Center and back in, etc. it is obviously a problem with the new update. Anyway it has consisted to crash and I am getting worried. We need developers to see this thread and admins, this is a problem for a lot of people as I have seen.

There is already a thread discussing this problem. Please discuss this issue/glitch there instead of posting multiple threads. http://forum.supercell.net/showthrea...-latest-update

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