I'm trying to get my profile back pls help
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I'm trying to get my profile back pls help
Quote:
Originally Posted by 702BiOTcH
Your profile on what? :facepalm:
I'm trying to get my village back on Clash of clans my user tag was 702B0$$3TT3....clan name : B0$$'z ...town hall level was 5 if you could pls let me know how I can retrieve it that would be great.
What profile. Details?
Lost your village? Here's some simple steps from Supercell Support to help you get it back :) Good luck!
We recommend that you play only one village per device, and that you attach your village to a unique Game Center or Google+ account of your own. If you load multiple villages on a single device, you may lose access to one or more of the villages in the process.
If you've lost your village and can't use Game Center or Google+ to recover it, send us an in-game message. That will assure we have all the necessary data to make the recovering process as quick as possible.
Please include the following information in the message, so that we can locate your village:
- Exact username and clan name of your lost village
- Exact Town Hall level of your lost village
- Exact XP level of your lost village
For security reasons, we may need to get back to you with additional questions about your account.
Devices that do not support Google+ also cannot be used for saving a backup. Clash of Clans does not support emulators, and it is not possible to recover a lost village if you are using are playing on a Blackberry, Nokia X-Series, Kindle HD, or any other platform that is not supported by the game.
Usertag: 702BO$$3TT3
Town hall: 6
XP: 31
Clan Tag: #L9DQV99U
Clan Name: B0$$'z
You need to post this in the in-game help and support. They are v helpful and retrieved my lost village for me :)
Send all this information to in-game support. Click on the cog wheel on the bottom right hand corner of the game (above the shop) then click Help and Support on the bottom left. Click Lost Village and "I lost my village! How do I get it back?" Then click contact us in the top right hand corner where you can send a message to support providing all the details above :)Quote:
Originally Posted by 702BiOTcH