I am currently completing the task for red berry cake (17). When my count reached 15, it stopped counting it although I completed another 2 more to finish up my task. And it's still 15. Need to fix it right away.
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I am currently completing the task for red berry cake (17). When my count reached 15, it stopped counting it although I completed another 2 more to finish up my task. And it's still 15. Need to fix it right away.
with blue hat tasks and chilli popcorn tasks.
hope its sorted soon.
I had the same problem with the help task. I filled boat crates and only got credit for some of them (3 out of about 10); however, all of the items I put in the boat crates were deducted from my barn. This I am sure about. The tree-touches seem to come up a little short, too, but don't have an exact count, I wasn't watching as closely.
~powdermonkey
I don't do derby task but the boat glitch happens when my wifi is lower than normal and will not connect properly/ completely.
So this just happened to me.
red berry cakes that I've completed aren't contributing to my derby count.
i guess this isn't resolved
I posted about this too.
My post: http://forum.supercell.net/showthrea...ions-correctly
My task was to produce 15 toffee. I filled in the Candy machine all the 15s, but the counter at the end showed only 14.
And now I have no chance to produce the remainig toffee, because chocolate is already filled in the machine...
And this is not my 1st experience in bad product counting... Would you please correct this bug ASAP?
thx.
Gábor
Impossible! Considering the machines only hold 9 items from empty to full capacity!Quote:
Originally Posted by hgabor1
Penticon please stop kidding... Of course it can only hold 9 items but I didn't want to explain the trivial parts of my problem. Of course I filled in first 9 then 7, I didnt write "I filled it in a same time all the 15..."Quote:
Originally Posted by Penticton
(but okay, your'e right, it is maybe because of my poor english, I apologize for this. ) )
But let we keep focus on the problem, I hope I can describe it clear what I experienced:
I tested it today again, my task was to produce and collect 15 cotton shirts. I filled all of the 15s in the machine (not in the same time however, just by the time after each other... ) and the earlier prescibed problem occured again.
But this time I was aware and realized what is the problem really and it turned out something...but I can't decide is it bug or feature... ?
"The derby counts only those products which are manually taken out from the machine by you."
Let me explain: You produced 14 shirts and 1 shirt is ready but it is still in the machine. But your barn is full so you can't take it out from the machine. What can you dou?
1, Empty somehow the barn (sell, feed, etc), then take out the 1 remained shirt, or...
2, E.g. throw 2 cotton fabrics in the machine so the shirt comes out automatically from the machine because there are occured 2 free places in the barn...
The 1. case is the only good solution if you make the derby because only in this case is the derbypoint counted. In the 2nd case the shirt gets in the barn but NO DERBY POINT is counted...
Why? Maybe because the task is exactly "produce and COLLECT"??? Hm... good question... but I feel it a bit unfair...
Bye
Same thing happened to me on a Toffee task.
Loaded machine with 8. It counted it as ONE. Short by 7
informed hay day and the main gist of what they said is
"this is an issue that we have not yet encountered". Take screen shots if it happens again. "have a hay-ppy day"
Hayday have not yet componsated me for the missing 7 toffee items and the affect on my derby task
I don't find their response acceptable. And from these posts it's obvious there is a counting issue in the derby tasks. Their IT department must know as they will be reading these posts too!
We should not be left short. It costs them nothing to credit us back for the error. I find their customer service appalling. Especially ending the email with "Have a Hay-ppy Day"