How can I unbanned my account? Already contact to supercell but they can't make it unbanned, help me clashers :(
Printable View
How can I unbanned my account? Already contact to supercell but they can't make it unbanned, help me clashers :(
You did something that deserved punishment. You must serve your time, and when it is up you may return. Thats how the world works. If you want to dispute the offence you can try your luck. What was the message you received from supercell?
They send me only a rules :(
Quote:
Originally Posted by Janreyeszxc
Your best bet is to wait until Supercell gets back to you. You might be having an account verification. The moderators here will tell you the same thing. What rules are they sending you? There has to be more information from supercell given to you if they ban you.
---------------------------------------------------------------------------------
♥Supercell Support | July 14, 2015 | 14:52 +0800
---------------------------------------------------------------------------------
Hello,
Thanks for contacting us!
1.Do you need advice or help with in-game issues?
If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.
Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!
2. You have lost access to your game.
First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.
If your lost game was connected to Facebook (Hay Day only!), follow these steps:
-♥ ♥ ♥ ♥Enter your device’s settings
-♥ ♥ ♥ ♥Sign in to your own Facebook account (make sure you have the latest FB version on your device)
-♥ ♥ ♥ ♥Open Hay Day
-♥ ♥ ♥ ♥In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”
If your lost game was connected to Game Center:
-♥ ♥ ♥ ♥Enter Game Center
-♥ ♥ ♥ ♥Make sure you’re logged into your own Game Center ID (on your device)
-♥ ♥ ♥ ♥Go to “Games”, and then click on the game you are trying to recover
-♥ ♥ ♥ ♥Click on the three little dots, found on the right upper corner
-♥ ♥ ♥ ♥Choose “Play”
If your lost game was connected to Google+:
-♥ ♥ ♥ ♥Go into your game
-♥ ♥ ♥ ♥Tap on “Settings,” found on the upper right corner
-♥ ♥ ♥ ♥Tap “Connect with Google”
-♥ ♥ ♥ ♥The option to load your lost progress should appear
If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1.♥ ♥ ♥ The exact name of the base/farm/village
2.♥ ♥ ♥ The exact level of it
3.♥ ♥ ♥ The name of the alliance/neighborhood/clan your game belonged to
4.♥ ♥ ♥ Explain how you lost your game
5.♥ ♥ ♥ Let us know if you’re contacting us from the device you wish to recover your game on
Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).
For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!
--
This
Hi , this is an automated reply^^.
What message shows up in the small box whenever you open/run the game ??
Don't do the crime if you can't do the time. :pQuote:
Originally Posted by Janreyeszxc
You must have done something wrong then. Did you swear on global? Inappropriate war base?
Quote:
Originally Posted by ad316
Hmm, I dont know :( When I open my coc after 24hrs, its says you are ban for 2days. I dont why :(Quote:
Originally Posted by Radiating
You might have been offensive on global or clan chat or you might have set changed your base to a offensive one. You will have to wait this out. The ban will expire exactly after 48 hours the ban was imposed.Quote:
Originally Posted by Janreyeszxc
Ohh, Okayokay :) Thanks. But after unban, i thought supercell need a code. Where can i get that code to play my acc?Quote:
Originally Posted by ad316
Quote:
Originally Posted by Janreyeszxc
Hello! did you message supercell with your ticket number?