Lost Account

Hello, My name is Udei and have played COC for the past 1 year or so. I used to play the game on iphone 3gs. I had connected the game to the game center i think so. Anyways, Like 2-3 months ago i had broken my iphone, Which resulted in me loosing my game progress, I don't have any other ios device otherwise I would have connected the account with my new phone. I am going to buy an android phone as i do not have any more funds to buy an iphone which is too expensive. So i am just requesting that please transfer my game progress to my new android phone. I have messaged the support also but i have not got any reply till now except for a automated message which did not make any sense to me :( I really wish to play the game again and to prove my identity in the game i am ready to give any sort of identity proof or anything. I have 2 photos of my account which can tell you what my level and all is. I acquired this from one of my clan members. Please do restore my progress :/
Ps- My name is Udei in game, My Clan is St Kabir and i am a co-leader there. Looking forward to your reply Ty
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I don't think your village is lost it's just waiting you someone to login to that game center account, the best way (aside from buying a new iPhone) is to borrow another apple device that is running at least iOS 7 and above and you can do the link a device procedure from there, and don't forget to logout before you give the device back

I know i can do that, But i thought let me give it a try this way coz i am not really sure if the game is linked with the game center. So i kept that option as a last resolve

Bump:unsure::unsure::unsure::unsure::unsure:

Please Help Me back my Old Village I lost it please help me back my Village to my account pleaseVillage Name : Phantom_SixClan Name : Kudos WarriorsVillage Town Hall level 8Level 75kelot0624@gmail.comPlease back my old village to my account its Town Hall 8 please Help me

Please Help Me back my Old Village I lost it please help me back my Village to my account please
Village Name : Phantom_Six
Clan Name : Kudos Warriors
Village Town Hall level 8
Level 75
kelot0624@gmail.com
Please back my old village to my account its Town Hall 8 please Help me

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Originally Posted by kel24

Please Help Me back my Old Village I lost it please help me back my Village to my account pleaseVillage Name : Phantom_SixClan Name : Kudos WarriorsVillage Town Hall level 8Level 75kelot0624@gmail.comPlease back my old village to my account its Town Hall 8 please Help me

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Please make your own thread and do not hijack my thread thank you

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Originally Posted by udei

Hello, My name is Udei and have played COC for the past 1 year or so. I used to play the game on iphone 3gs. I had connected the game to the game center i think so. Anyways, Like 2-3 months ago i had broken my iphone, Which resulted in me loosing my game progress, I don't have any other ios device otherwise I would have connected the account with my new phone. I am going to buy an android phone as i do not have any more funds to buy an iphone which is too expensive. So i am just requesting that please transfer my game progress to my new android phone. I have messaged the support also but i have not got any reply till now except for a automated message which did not make any sense to me :( I really wish to play the game again and to prove my identity in the game i am ready to give any sort of identity proof or anything. I have 2 photos of my account which can tell you what my level and all is. I acquired this from one of my clan members. Please do restore my progress :/
Ps- My name is Udei in game, My Clan is St Kabir and i am a co-leader there. Looking forward to your reply Ty
Attachment 125369Attachment 125370

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Wait, this happened to me. Answer any questions in the automated response and wait........ they Shoukd get back to you within a day or two. What'd the automated response say?

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Originally Posted by kel24

Please Help Me back my Old Village I lost it please help me back my Village to my account pleaseVillage Name : Phantom_SixClan Name : Kudos WarriorsVillage Town Hall level 8Level 75kelot0624@gmail.comPlease back my old village to my account its Town Hall 8 please Help me

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Quote:

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Originally Posted by kel24

Please Help Me back my Old Village I lost it please help me back my Village to my account please
Village Name : Phantom_Six
Clan Name : Kudos Warriors
Village Town Hall level 8
Level 75
kelot0624@gmail.com
Please back my old village to my account its Town Hall 8 please Help me

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Open Clash

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Press the settings icon
Pressing Help And Support
Press the conversation button on the top right!

If you have emailed them directly you must include the details of the new village as well!

Provide all the details of your problem and village. DO NOT DELETE THE PRE POPULATED DATA!

The following information will be required:
Name of the old village:
Name of the clan your lost village is part of:
Town Hall level of the lost village:
Date and time of your last playing session on the lost village:

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Try this ^^^^

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Originally Posted by Allybug01

Wait, this happened to me. Answer any questions in the automated response and wait........ they Shoukd get back to you within a day or two. What'd the automated response say?

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This was the reply
###PLEASE REPLY ABOVE THIS LINE###



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Supercell Support | July 09, 2015 | 16:14 +0000
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Hello,

Thanks for contacting us!

1.Do you need advice or help with in-game issues?

If you have access to your game, but need some help with gameplay, in-game purchases, and so on, then simply go into your game’s settings -> Help & Support -> and check if you can find the answers you’re looking for by using the new FAQ section. All you need to do is scroll through the sections listed.
Please note that the FAQs will mirror the language set on your device, so make sure that your device is set to the language you want to play the game with.

Can’t find the answers you’re looking for? Then scroll all the way to “Contact Us” and send us a message --- we’ll make sure to get back to you as soon as possible!


2. You have lost access to your game.

First and most importantly, please make sure you have installed the latest version of the game. It can be downloaded from the App Store/ Google Play Store on your device.

If your lost game was connected to Facebook (Hay Day only!), follow these steps:
- Enter your device’s settings
- Sign in to your own Facebook account (make sure you have the latest FB version on your device)
- Open Hay Day
- In your game Settings (upper left corner of your farm), tap on “ Sign in with Facebook”

If your lost game was connected to Game Center:
- Enter Game Center
- Make sure you’re logged into your own Game Center ID (on your device)
- Go to “Games”, and then click on the game you are trying to recover
- Click on the three little dots, found on the right upper corner
- Choose “Play”


If your lost game was connected to Google+:
- Go into your game
- Tap on “Settings,” found on the upper right corner
- Tap “Connect with Google”
- The option to load your lost progress should appear

If none of the options mentioned above work, then please go to your Settings, click “Help and Support” and scroll down to the “Contact us” section. To send a message from inside the game, please include the following information:
1. The exact name of the base/farm/village
2. The exact level of it
3. The name of the alliance/neighborhood/clan your game belonged to
4. Explain how you lost your game
5. Let us know if you’re contacting us from the device you wish to recover your game on

Our Player Support team will handle your request as fast as possible. Please make sure to contact us back from within the game (do not reply to this email).

For the future, always make sure to check out our awesome FAQs (located in “Help & Support”) in case you have any questions!

--
Your Supercell Support Team

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Originally Posted by Allybug01

[FONT=Ubuntu]

Try this ^^^^[/B][/B]

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Ty for this will do this but unfortunately i din't note down the date and time the stupid incident happened :3 :3

Up ^ ^:straightface::straightface::straightface:

hello again, please don't bump your thread :) as i said before your best option is to borrow an apple device that has iOS 7 or up. you are only making it harder because supercell will have to lock your village until they can verify that your the owner of the account. it can take days or weeks