Attaching my neighborhood (FREE LANDS) personal derby task logs.
Summing them makes a total of 17214, and the derby shows a total of 16901.
This says one task (Harvest Carrots 313) was not registered though it shows in the attachment is was done.
Can you please help fixing this ASAP please, we are still first but if we lose this mostly will be the reason.
P.S.> I did log this though my game help and support (contact us) tap, but other than the grape joke and automated replies i got nothing.
Now we lost our gold trophy streak and became second although we almost scored perfect!
the first team got 17024 and our score should have been 17214 !!
Now what Super-Sleepy-Cell , does this sound fair to you ?!!!
I've had a few people in my neighborhood not receiving points for finished tasks. I've been keeping close watch on the points and neighbors have shown screen shots proving the tasks were completed. People are getting frustrated doing them but not counting. This issue needs to be addressed ASAP! It's causing problems in the neighborhood.
Yes well last message i received from the in game support that they send to developers to work on it but it well take time, let us hope for the best ..Quote:
Originally Posted by happygnome
and i still want my trophy back, people tell me it's just dreams lol
We had the same problem this week - which not only cost us our gold, but also real Money since the person it happened to has bought Diamonds to be able to take an extra mission... not to mention the feeling of unfairness causing people in our neighbourhood to lose interest in playing the derbys - or even continue playing the game at all.
Curiously the problem was in the same mission - harvesting carrots, which may or may not be a coincidence...?
Also, I'd like to mention that I personally stayed up the whole night to get my mission done, the others have set alarms during the night, and as sleep deprived - the annoying bug causing this has made us real mad at this game.
It seems Hay Day Team has not even bothered answering this thread, but I too want an explanation, a fix and our gold cup registered properly! Sooo mad right now!
Point's not added for help task at derby today. Please fix this hay day.Quote:
Originally Posted by Cooozy
One of my hoodies has reported today that points have not been added to total
Liz
Ouch i really feel your pain! most of us lost many diamonds that week an average of 20 each!Quote:
Originally Posted by Cooozy
I'm really in shock still and now ..
- We don't do any harvest task anymore
- Seeing Carrot task 313 brings bad memories
Moreover slowly losing faith in SC support and their efficiency, why else would they greet you with a lame joke about you whining.
I will still continue to claim what is rightfully ours ;)
Sorry it happened to you guys as well, Please let us know if you found a work around or if SC actually helped this time around.Quote:
Originally Posted by KnitnNatter
My fifth task for the derby this week was collecting 85 milk for 317 points. The task was completed, but the points were not added to the cumulative total for my neighborhood. I'd be more upset - my other 4 tasks were all 320 - but we'd only be in third place by 1 point anyway, and that's sure to change before the end of the derby.
I have also reported this via the in game support "contact us" form.
Hey! Maybe this post will get rid of the "fresh spawn" title!
Nope. Rats.
The same thing happened to me last night. I finished my feeding animal task and the points weren't added to my score, as it stayed at 1299 instead of the 1605 that it should have been. I would have placed 3rd, but my points didn't get added. It's very frustrating. I did take photos, but when I clicked the send button they wouldn't go through I'm assuming because they never got back to me. I hope they fix this problem soon. Now I'm out 10 diamonds and didn't place!!Quote:
Originally Posted by Moonwolf76
This bug has been happening for several weeks now and has just happened again to one of my neighbours. It is very disheartening and I don't know how much longer we will take part in this flawed game.Quote:
Originally Posted by Aqua777
Same here. It's the second time I buy or use diamonds to complete a task on time and the points are not added. This is so unfair, SuperCell really needs to do something about it (at least answering this thread would be nice and reimbursing would be fair).
THIS is WHY Supercell will not give us a visible log of all derby activity.:mad: