Need Help, Any Android Users?[ANDROID]
I posted a thread last night regarding this issue http://forum.supercell.net/showthrea...ll-please-read! It seems to me that a majority of my friends that are on ANDROID can't load our villages. I checked facebook and not all , but a good amount of people are getting clash of clans has stopped working...
Does anyone know what the turn around fix on this is? I cant play or havent been able to since last night. And it seems IOS is unaffected... But some andriod users are as well.
But to sum it up. Last night I was playing just fine until 7pm Arizona time, when i noticed I got an error message that looked like this.
http://i62.tinypic.com/rvab21.png
Can anyone provide any feedback as to what we need to do in order to resolve this?
I have tried everything! I tried
uninstalling the game, clearing the data/cache, even called googleplay and they said its on supercells end and not theirs. No amount of troubleshooting is fixing this error.
Anything helps, thank again!
SUPERCELL Kindly solve this issue as soon as possible
Quote:
Originally Posted by
Rishabh1x
try going to the app info and press 'clear cache', works for me
Its not working I have tried a lot things including switching mobile off and on, Installing uninstalling... everything but unable to get my village. We have spent a lot of out time, I will Say we have invested our time there. I will request supercell team to solve this issue as soon as possible. Waiting for positive reply
SUPERCELL Losing players...
Dear Team,
Please release bug free latest update as since new update arrive there are some issues in the game we can't even load our village its more than 12 hrs I played the this game. I have invested quality time to upgrade Townhall to 8. Players are losing faith and moving towards other side. This problem is mostly in case of Android. I have updated this game but this issue comes up last night itself. Hope Tech/Devp team is working on the same and we will able to continue playing the game
1 Attachment(s)
Unfortunately, Clash of Clans has stopped
Dear Supercell Team, We got some serious problem here. On behalf of my clan mates, I am making this thread because every guy who has joined our clan are unable to open their village's. :unsure:
Even if we try to login through other device's, game shows the same error ((( Unfortunately, Clash of Clans has stopped ))). My other accounts which is not in our clan are working good but The point is, Whoever has joined our clan "HERE FOR BEER" (#9LVOJPJ9) just can't open their village on any device. :facepalm:
We've all tried most of the solutions we found on internet but none of them is working. I am really expecting a solution for our clan 49-50 members. They are loosing hope for playing clash of clans. My User name -: Tatu-Katu-Chin ((( Level - 139 | TH10 | Champion ))) :straightface:
Please Supercell Team, Please my dear...I beg you to solve our problem :(. 50 Members expecting your help on this issue. Please don't throw us away like that out of the game? :confused:
Attachment 111966
Android Users unable to access COC despite optional update!!!
Same here. I am the only iOS user and can access the clan. All android users are locked out because of this bug. As Co I have kicked out elder and below on android and guess what yes they can access their account. They can even join other clans and access their account. But what happens when they rejoin...:: yep you've guess the game doesn't load.only problem now is that all the co's and leader are on android so can't kick them out so they can access their village
doesnt help that supercell just send standard responses from tgeir FAQS through the contact us link. They keep sending info saying its a handset or users issue when it can't be!
Everyone in my clan that has Android cannot load coc
Everyone in my clan that has Android cannot load coc if you uninstall it it will load but once you try to sync you base with google it crashes
CRASH PROBLEM HAS SOLVED WITH 7.65.5 Version
Quote:
Originally Posted by
Anoushka[Supercell]
Hey,
We have released a new build for Android to address these issues; it's not visible yet in the GooglePlay store but it should be so in a couple of hours.
Please check your Google store later and update Clash to version 7.65.5 as soon as it becomes available
Thanks
Our whole clan just got the new update 7.65.5 and The loading problem issue has gone. We are really happy and All 50 members says, Thank you to Anoushka @Supercell for making us happier than ever. Thank you very much :D:thumbsup:
This actually works to fix the android issue
Quote:
Originally Posted by
Templarpsi
I found a solution to this actually. If you can get anyone in your clan to clear the clan chat out, that will resolve the issue for ppl having trouble logging in. have anyone type in " . " in the chat until they cant do it anymore, Then u should be able to logg on. Or have the clan leader or co kick you out, and you will be able to logg on. THis worked for me and im finally back on!
THANK YOU!!!!!
This actually worked. I was the only iOS user who could load the game for the last week. I saw this post yesterday and tried it today and all Android users can access the clan!!
My clan has the same issue but clearing the clan chat fixed it
Quote:
Originally Posted by
Templarpsi
the issue is already known, they're aware of whats happening. No ETA on the fix. all we can do is wait.
my clan had the same issue. I read a post on here about clearing. Seeing I was the only person how could access the game I cleared the clan chat this morning. Now everyone is back on
to clear it place a fullstop in the chat (1 is fine). And keep repeating until the chat is filled with single full stops in the clan chat
Clearing the clan chat worked for my clan
Quote:
Originally Posted by
Molossus719
Everyone in my clan that has Android cannot load coc if you uninstall it it will load but once you try to sync you base with google it crashes
Hi. May clan had the same issue. I found a thread on here that said clearing the clan chat fixed the issue for another clan. So I did the same and my android clan mates are back. As a member who can access the game to clear the clan chat by placing a single fullstop in the clan chat and repeating until the clan chat it filled with single fullstops