PLEASE Nick and/or Supercell... Please reply to our

Same here. And now on the two devices.

We can try 10000000000 times we will never get in unless they fix it!
i hope that on Monday we will hear some news cause if we dont that would be disaster
personally i will wait few days and then i will delete the game permenately , i can wait for a solution but i cant accept this negative behaviour

Coincidentally, yesterday evening I received the customary feedback emails for the ones I sent out days ago.

They give you options to rate their support. I didn't even say I "hated" their support. I chose the still dissatisfied "disliked" because the situation is still unresolved.

Nick[supercell] was just logged in on the forum. I thought maybe we would get an update/answer but no

i should have known we wouldn't get a reply

Isn't Cricks our resident techie mod? Maybe Cricks could step in and help with a few of the questions and concerns players are having. I know Cricks has helped me in the past with issues within the game.

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Originally Posted by Bestajunior

Isn't Cricks our resident techie mod? Maybe Cricks could step in and help with a few of the questions and concerns players are having. I know Cricks has helped me in the past with issues within the game.

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As i said before the others supercell games works fine only hay day is stuck loading thats nothing to do with our pads, network ect

Anyone troubleshooting what hasn't already been troubleshot would be very welcome, or citing additional attention to this problem.

Like I've said before, it would've been really nice to have the other troubleshooting steps work already.

Unfortunately I can't say what the queue is for our support. :unsure: If you have reached out to them, they will get back to you as soon as they can. Sometimes it may take longer than expected (or we'd like to) but they will look into it.

I presume you reached out to them from the in-game settings? (not sure what your problem was/is)

Cheers,

Nick

Quote:

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Originally Posted by Bestajunior

Isn't Cricks our resident techie mod? Maybe Cricks could step in and help with a few of the questions and concerns players are having. I know Cricks has helped me in the past with issues within the game.

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I have been told that Cricks is on hiatus as a mod and is not accepting PMs at this time. (Posted in General). Not sure who our main mod is anymore. Haven't seen Meonhoc either.

Quote:

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Originally Posted by Nick[Supercell]

Unfortunately I can't say what the queue is for our support. :unsure: If you have reached out to them, they will get back to you as soon as they can. Sometimes it may take longer than expected (or we'd like to) but they will look into it.

I presume you reached out to them from the in-game settings? (not sure what your problem was/is)

Cheers,

Nick

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I erase all data did a factory reboot then the application open only if I start from level 1 as soon as I choose my old farm level 106 the application crash black screen ...can't load !

Why???? IS THAT