Farm freezing, slowing down and acting strange.

Please tell me if there's another thread like this, I haven't had chance to check.

Ever since the update my farm hasn't been working right at all, and I've never had any problems whatsoever for the 2 or so years I've been playing.
My farm has been slowing down and freezing a lot, it's not running smoothly and its jumping all the time. When I'm on chat, once I've tapped 'send' I get kicked out of Hay Day. My friends tab freezes my entire game, and now when my townies are waiting for the train they wait all around my town rather than on the platform �� I love my farm but its getting impossible to play.

Thanks in advance guys.

⭐️⭐️ just thought this should be in bugs and issues! Feel free to move it mods.....sorry ��⭐️⭐️

It's not as bad as you think

They changed it and all the townies wander all over the town for everyone

The friends bar sticks for most folks. It didn't stick for my kid until I updated the iOS.

The other things, might be your device. Usually they suggest a hard shut down and if that doesn't help, they suggest deleting and reinstalling hayday. If you've done all that, then I'd suggest turning in a ticket through the game.
Let them know what device you are on and what operating system you are on.

Good luck

Mine locks up almost every time I acess the social button on the bottom right. Lasts fo 15-30 seconds, sometimes longer. Locks up randomly at other times. Some of the people I've traded with recently report having similar problems.

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Originally Posted by Tiggerr129

It's not as bad as you think

They changed it and all the townies wander all over the town for everyone

The friends bar sticks for most folks. It didn't stick for my kid until I updated the iOS.

The other things, might be your device. Usually they suggest a hard shut down and if that doesn't help, they suggest deleting and reinstalling hayday. If you've done all that, then I'd suggest turning in a ticket through the game.
Let them know what device you are on and what operating system you are on.

Good luck

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Ahh thanks Tig I didn't realise they changed the townie thing 😊 the friends bar thing is really annoying, but I guess it must be a common problem. Hmmmm I might try deleting and re-installing HD that usually works with most things 😊 if not I'll turn a ticket in. Thanks for the advice Tig.

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Originally Posted by Drspuds

Mine locks up almost every time I acess the social button on the bottom right. Lasts fo 15-30 seconds, sometimes longer. Locks up randomly at other times. Some of the people I've traded with recently report having similar problems.

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Yeah I guess a lot of people are having problems 😓 it all started from the last big update.

The sticky friends tab is extremely annoying. I am also finding the game freezes when I try to open a farm to buy something from the DD. Lost a lot of good stuff lately because of that.

I'm just getting kicked out of my farm now. Every time i try open it, it stays open for about 30 seconds then I get kicked out 😞😞 also when Im on chat I get kicked out 😞😞😞

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Originally Posted by GladeMaid

The sticky friends tab is extremely annoying. I am also finding the game freezes when I try to open a farm to buy something from the DD. Lost a lot of good stuff lately because of that.

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Yeah I agree with you there Glademaid, sticky friends tab is very frustrating. Hate not being able to help my friends.

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Originally Posted by bear199311

Ahh thanks Tig I didn't realise they changed the townie thing 😊 the friends bar thing is really annoying, but I guess it must be a common problem. Hmmmm I might try deleting and re-installing HD that usually works with most things 😊 if not I'll turn a ticket in. Thanks for the advice Tig.



Yeah I guess a lot of people are having problems 😓 it all started from the last big update.

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You're welcome. I tell you , the friends bar thingy makes it really hard to help people and find my friends to trade with. Wish they'd fix that soon.

I am finding the friends/help bar freezes but only when I first open the game and usually just for a minute or so and then it is fine again. Must be getting used to it😱

Before trying any of the below please backup your iPad (I am assuming these issues are IOS related)!

goto Settings > General > Reset

select "Reset All Settings"

I have been told this will only wipe your settings, apps should be intact. After this I am assuming you will need to re-enter Apple id, game centre id and wifi password. This method has been Successfully used by two players in our neighbourhood and they are now very happy. I personally don't have this issue so I'm only trying to pass this information on. Good luck and let me know if the instructions are incorrect or if you have any success!

The freezing problem started with the last update. Every time I turn in a report i get a response saying it is in my device. It is not in my devise. I have the latest iOS version, I have reset my settings and I do a hard shut down every day. The problem persists. Funny that thousands of people are having this problem and the symptoms are all the same and it all seems to have started with the last update yet Supercell still denies the problem and says it's our fault. Get real, Supercell. Fix the problem already!!!!

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Originally Posted by Tiggerr129

You're welcome. I tell you , the friends bar thingy makes it really hard to help people and find my friends to trade with. Wish they'd fix that soon.

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Yeah thats what's bugging me, I can't help anyone just my neighbours farms where the "? Farm needs help" pops up, so I just don't want my friends to think im inactive...although it seems like a lot of people are having this problem. Also not getting many gift voucher things now I can't help many people.

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Originally Posted by Gymgirl4a

I am finding the friends/help bar freezes but only when I first open the game and usually just for a minute or so and then it is fine again. Must be getting used to it😱

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I keep trying my friends tab and it just won't work, sometimes when I press the decorations tab and the friends tab together it might work...but it's not in ages 😓 hopefully they might have a fix for the problem soon...its a pain 😄

Quote:

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Originally Posted by whiskey299

Before trying any of the below please backup your iPad (I am assuming these issues are IOS related)!

goto Settings > General > Reset

select "Reset All Settings"

I have been told this will only wipe your settings, apps should be intact. After this I am assuming you will need to re-enter Apple id, game centre id and wifi password. This method has been Successfully used by two players in our neighbourhood and they are now very happy. I personally don't have this issue so I'm only trying to pass this information on. Good luck and let me know if the instructions are incorrect or if you have any success!

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Hey Whiskey. Thanks for the advice, all I did was soft reset my ipad (holding down home butting and top button at the same time) and it seems to have worked for now, but I'll definitely keep this in mind if it ever decides to freeze again ☺️☺️

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Originally Posted by Songwood

The freezing problem started with the last update. Every time I turn in a report i get a response saying it is in my device. It is not in my devise. I have the latest iOS version, I have reset my settings and I do a hard shut down every day. The problem persists. Funny that thousands of people are having this problem and the symptoms are all the same and it all seems to have started with the last update yet Supercell still denies the problem and says it's our fault. Get real, Supercell. Fix the problem already!!!!

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I must admit Songwood I agree, I don't think its our devices, everyone's freezing problems have stemmed from the last big update 😞 theres so many HD players that are complaining of the same thing. I just really really hope they're working on a fix for these problems ☺️

I have had the same issues! Extremely frustrating when typing in chat and 3-5 secs of delay when typing. All of a sudden it looks like a player piano and types my sentence. Also when visiting another farm I have to let it catch up so to speak. It's like its acting like the friend bar, in many more aspects of the game.

i put in a ticket. Same thing, it's my device. Really? Because that's the only time my device acts like this. Almost thought I was going to have to buy a new one.lol!

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Originally Posted by Momscar

I have had the same issues! Extremely frustrating when typing in chat and 3-5 secs of delay when typing. All of a sudden it looks like a player piano and types my sentence. Also when visiting another farm I have to let it catch up so to speak. It's like its acting like the friend bar, in many more aspects of the game.

i put in a ticket. Same thing, it's my device. Really? Because that's the only time my device acts like this. Almost thought I was going to have to buy a new one.lol!

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Haha yeah everyone's gonna have to be buying new iPads at this rate 😄😜 its definitely frustrating, but it's not our devices 😊

Does everyone who have this problem run game on iPad?

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Originally Posted by haydayforum

Does everyone who have this problem run game on iPad?

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Yes. Am on an iPad with iOS 8.2. It's not my device. Everything else works except Hayday. Farm kept freezing then eventually couldn't get in. Check server error since March 26. Notice many with same issue.

I am on ipad as well - and this is the only game that freezes....however it is working ok atm

Nope, I'm on android galaxy and so is my husband. We both started have problems with freezing and shutdowns. I too get the patent answer of its my device. Really SC?

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Originally Posted by bear199311

I am on ipad as well - and this is the only game that freezes....however it is working ok atm

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I've been plying this evening and it's running great! I wonder if they fixed this when they fixed the derby issue.