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Good evening, my neighbours and I seem to be having a issue with the derby tasks. A few of us, including my self have not been able to do more then three tasks. I have tried everything that was suggested on other posts (hard reset...) but it didn't work. I would really like to contribute to the derby. Thank you.
I am having problems also. I was able to complete 1 task amd now it won't let me select any other tasks.
Also having problems completing more than 3 tasks. Other neighbors are having the same issue.
I used diamonds to complete my 4th task but probably should have waited for a fix.
Same here, 5 of our members have not been allowed to do more than 3 tasks :(
Have tried restarting the game but made no difference, all very frustrating
I've completed 1 derby task. When I try to select a new task, I kept getting the same message: Failed to start task.
Also, it states that I've completed 2 tasks but I've only done one. Under 'Available tasks' it say '3/5'.
is anyone else having this problem? Anyone have any ideas how I can fix it?
I reported this problem 2 days ago, it is quite clearly a software bug as more and more farms are having the same problem.
Supercell, you urgently need to sort out the problem and release an update
I've just had the same problem. It's saying I've no tasks left but I'm sure I've only done 3. I already had chosen the task I was going to do next but now I'm stuck. Hope this gets fixed soon.
Three, possibly four, members of our neighborhood are having the same problem. They have not trashed any tasks after taking them. We have contacted support through the app, but I wanted to post here so others know there are more people having the same issue.
Several of our members have been affected as well. Force quit, as suggested elsewhere, does not help. Hope this is resolved ASAP.
Why is it taking so long to fix this and it's only getting worse
Brand new big update. Things take time. Please have some patience and all will be sorted. Game under maintenance right now to fix many issues.Quote:
Originally Posted by MarySWiggins
I'm not having much joy with the neighbourhood derby. First it only allowed me to select and complete one task and now I was mid way through a town customers task (serve 19 customers - I had served 10). After the server update happened I went back in and now my task is saying completed / expired! Really not happy! Never had these types of issues with Hay Day before!
They are trying to figure out why this is happening. Please, if you've not already done so, tap on the cog icon (Help and Support) and place an in-game report. Vital device, game logs, and technical date will be attached to the report that will be invaluable in helping Technical Support track down and fix this issue.
Quote:
Originally Posted by TheBigHouse
Im having the same problem---