Hay Day now crashes when I go into my City

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Originally Posted by TARAHCARR

Im on IOS, but my beach cafe had been on sand a long time. It never crashed until after derby started. Tonight at midnight will be 72 hours since mine went down. It think maybe just a coincidence that town crashed after you moved cafe. As soon as my town opens, whole app crashes. Very frustrating. Makes it uneven and unfair, too, for challenge.

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Thanks, and I agree about the unfairness.

I can't move my cafe anyway, now my game crashes as soon as I load the town. Train is pulling into the station.

Quote:

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Originally Posted by Scrumps

Thanks for the response - good to know you are 'on the case' - good luck! We're all anxious because clearly it's a very successful game that we all enjoy - and we feel aggrieved that we are losing much of what we have built up because of this glitch. Happy Mothering Sunday! :)

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Samsung Tab-S 10.5"
Android 4.4 (KitKat)
3GB

also on Samsung Note 10.1 and Samsung Galaxy S-III android 4.3

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Originally Posted by Nick[Supercell]

Could you guys please let us know:

- which device
- which OS
- how much RAM does your device have

Thanks, and sorry for the inconvenience!

Cheers,

Nick

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- iPad
- iOS 8.2
- 52.7 GB available

My Hay Day app crashes 3 seconds after entering the town and began after dismissing a visitor from the town spa following the latest update. I deleted the app, closed all apps, restarted the iPad, reinstalled the app, and restarted the iPad again. It still crashes.

Thanks for working on fixing it :)

I've been having the same issue after this Horse Derby update, Every time I try to goto my city by clicking the Train, it loads and after its done loading it freezes the crashes. My hardware information is as follows :
RCA 9 Gemini (Android)
512MB of ram

Quote:

---

Originally Posted by Nick[Supercell]

Could you guys please let us know:

- which device
- which OS
- how much RAM does your device have

Thanks, and sorry for the inconvenience!

Cheers,

Nick

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I've used both my samsung note 10 and my LG G3, have many gb free, always worked, the problem started after the new update which introduced the Derby. I enter the city and the screen blocks. I also play other games, including Clash of clans, none present problems.
Just bought diamonds, hired Tom and entered a Derby which needed helping city visitors... lost everything...
Please help us out here.
Tks!

Same problem,
Device: BQ Aquaris
Android: 4.4.2
Memory: 1 gb

After altering my city layout last night it also now crashes instantly ? Everything else is fine . Any ideas or is it something your end ?

Yes, I moved my town around too. Every building except the beach cafe. So perhaps it has something to do with movement.

Can we PLEASE roll back the app to the last version until all the bugs are fixed?

I also have problem with my own town samsung s4 when i travel to my town my game stops working