unable to update

Every time i open the game it ask for update..when i try to update in play store there is no update button..only uninstall and open button is available..supercell please help

Same here... So frustrating

Attachment 99478
Attachment 99479

I am also having same problem no update button it says open and uninstall kindly do something i am losing my tom.

Mepasa lo mismo

Me too, I can't update either

Google playstore has to wake up!! There is no update there!

Me too. Been waiting well over 1 hour. Now have to go to work. Sad.

I guess no response team active at the moment and i am ♥♥♥♥♥♥ now coz i am losing my tom , not cool :(

Same issue here. I got a message saying that "Winter is over...Time to update". But my game hasn't had the winter format for weeks now. The problem started after I had turned my phone (Android) off. I almost decided to uninstall and reinstall. At least now I know that it's not my phone. As far as Tom, they will probably give out diamonds to compensate for any lost time.

Same issue here... not update button in google play store

Thank you for fixing the problem! Update button now visible in play store :)

Again maintenance break....ohh god.

Now getting message that server is offline... "We're doing maintenance on Hay Day...." You can go to the Play Store and update, but not log in.

Not resolved yet.... waiting..

Update wasn't a successful one they working on it again hopefully it will work .Attachment 99484

Same issue as others... Message comes up with either "server offline" or "doing maintenence try again later".

Sin actualizacion sin poder jugar y perdiendo a tom😡

I have tried and tried to load the update and it keeps asking me to log in my account which I have done repeatedly. I would love to get in and play Hay Day sometime today!!!! I've tried restarting my device ( android tablet) that did nothing. I emptied my cache with the same result. Nothing. Are you going to get this fixed soon?? I hope!!!!!

If you are experiencing problems downloading/finding the new Hay Day update, please try the following:

1. Make sure you have at least 500MB free space on your device for the update
2. Empty the Google Play Store cache: http://supr.cl/GPSCacheClear
3. Restart your device
4. Open Google Play Store and try again

Also, please view this official Google guide for troubleshooting: https://support.google.com/googlepla...226#ts=4592730

There is also live support available from the help center via the "Contact Us" link in the upper right corner of the page (link above).

In addition, could you please PM me your email address you are using when logging into Google Play Store, thanks (for further investigation)!

Cheers,

Nick

Is there anyone out there who had the problem updating or still is having the problem? If so, please send your the email address you use on GPS to me as a PM. We need it to investigate what happened/is happening. Thanks!

Normally we wouldn't ask for anything such, but for future updates it would mean a lot if you guys could help out!

Cheers,

Nick