Printable View
Hi guys, i have every 5 minutes "Connection lost with server". My internet and my wifi are good with the other games . I have an android device. I rebooted the router and the tablet but the problem continues...
What do i do?
It happened yesterday and this morning, before this maintenance. It happened at the same time to my friend that has an IOS device.
Excuse me for my english.
Make sure your device meets the requirements listed below. For more info visit the following thread: http://forum.supercell.net/showthrea...ONSTRUCTION%29
Quote:
Minimum Specs for Android & Unsupported DevicesTo play the game on Android, you will need a device that meets at least the following specifications:
- Google Play must be available on your device and in your location
- 0.5 GB of RAM (1GB or more recommended)
- Android OS 4.0.3 or better
- A screen resolution of 800x480
Please note, however, that we cannot guarantee these specifications alone will be enough to run the game.
If you have trouble running the game on your device, please let us know the model, your Android version and what kind of issues you are experiencing in the game below!
Here is a list of currently known unsupported devices:
- l0 LGE LG Motion 4G
- golfc HTC Desire C
- nevis3g Samsung Galaxy Fame
- nevis3gcmcc Samsung Galaxy Fame
- nevisp Samsung Galaxy Fame
- kylessopen Samsung Galaxy Ace II
- nevisnvess Samsung Galaxy Fame
- nevis Samsung Galaxy Fame
- nevisvess Samsung Galaxy Fame
- nevisds Samsung Galaxy Fame
- nevisw Samsung Galaxy Fame
- ST23i Sony Ericsson miro
- ST21i Sony Ericsson tipo
- ST21i2 Sony Ericsson tipo dual
- C1505 Unknown
The time period you mentioned, i mean at the time you posted this thread, there was a maintenance update.
Clash of Clans servers were down for around 20 minutes.
You should try to connect now, i hope it will work.
I play to coc for one year and i had the same device. It is the first time that i have this problem.Quote:
Originally Posted by KookyKO
Anyway i have all that requirements.
My friend has the same problems and he has an iphone 5.
I have this problems since yesterday afternoon. :(Quote:
Originally Posted by chainsmoker1996
Same for me. The lost of connection is happening very frequently. It's getting worse since yesterday until now.
If you continue to have problems try these Internet connection troubleshooting tips. Even the most reliable internet connections can have issues.
Quote:
App crashes or doesn't loadOriginal guide by Twister, adjusted to Android by Shivampaw
Clash of Clans is extensively tested before each update on several devices. There are times however, where some user's devices encounter issues after initial install, update, or server maintenance. Here are some self-help steps to try if you are encountering issues. Some of these steps or menu paths may be different or not available on every Android version.
PLEASE ASSOCIATE YOUR VILLAGE WITH GOOGLE +! VILLAGES NOT ASSOCIATED WITH GOOGLE+(ONLY LINKED TO THE LOCAL FILES ON THE DEVICE) CAN BE VERY DIFFICULT, AND ON OCCASION IMPOSSIBLE TO BE RETRIEVED IF YOU LOSE ACCESS TO THE LOCAL FILES.
1) Close the app an relaunch it:
- From the home screen Hold the home button to show open apps.
- Swipe each app picture sidewards or upwards(landscape)to close.
OR
- Go to Settings, and then tap 'Apps'.
- Tap the 'Running' tab at the top of the Manage Applications screen
- Choose Clash of Clans.
- Touch either the Stop or Force Stop button.
2) Power off and/or reboot your device
Press and hold power button until power menu appears, then power off
OR
Press and hold both power button and home button for about 10 seconds until your phone starts to reboot.
3) Remove the app and re-install it Make sure your game is connected to Google+ or you could lose your village!
Go to settings > Application Manager > Clash of Clans > Uninstall
4) Upgrade your device to the latest Android version it supports
5) Check that your device is not full
Go to Settings > Storage. Make sure you have several MB available for temp or update files.
6) Log out of Google+ or Facebook (if linked) and log back in.
You can disconnect from Facebook or Google+ in-game if you can access the game, just press the connected button.
7) Ensure your Date/Time settings and Time Zone are correct
Settings > Date & Time
8) Do you have a good network connection that is allowing TCP traffic over port 9339? Some public hotspots do not have this open. Here is a quick URL to check: http://portquiz.net:9339/
8a) Try an alternate connection method
Switch from cellular to wifi or vice versa. Try a neighbors (with permission) wifi, preferably with a different ISP.
8b) Cycle the power on your Router
8c) Replace your ISP's DNS server with Google's public server: 8.8.8.8
Make note of what you currently have before you change.
Settings > Wi-Fi > Hold currently connected WIFI network > Modify Network config > Show Advanced options > IP settings > Static
Replace your current settings (after you write them down) with 8.8.8.8
If this works, then your ISP's DNS server is not updating in real-time
9) If your device was issued through work or school - Check with your work/school IT Department to further investigate.
10) Contact your Service Provider.
If the above steps didn't help you, 99% of the time, it's an issue with your ISP. Some providers either unintentionally or for specific reasons mis-categorize Clash of Clans network traffic. Several major ISPs do or have blocked the game in the past either all the time or during specific times of the day. Contact their customer support and explain your issues to them to see what they can do.
11) You can always do a factory reset Not recommended without being linked to Google+!
You can reset to a stock rom via a ROM flasher like ODIN or use samsung KIES If your village is not linked to Google+, this step is not advised as you will lose access to the locally stored village files.
Several of my friends have the same problem. The wifi signal keeps popping up even though they have strong 4G connection or wifi and all their phones are the latest model. Eg. note 4 and iPhone 6
Your internet provider could have areas with limited coverage. If your friends have the same Internet service provider as you and the same coverage then it could be a problem with your carrier. As I mentioned before, even some of the most reliable internet connections can have issues.
Also, be sure to go through the full troubleshooting guide. Good luck.
I have the same problem. I have an Android Dell Venue 7. It meets all the requirements. I've tried most of those suggestions. Restarting everything, reinstalling everything, stopping programs. I've tried different networks. I always have good wireless connections. In some cases I'm sitting next to the router. I've been having this issue for months. Some days are better than others (some days is 10-15 minutes between issues, some are 10-15 seconds). Would really love a solution and one that isn't "contact your service provider" since I've tried multiple and it always happens.
Thanks
Have you tried ALL applicable steps listed in my previous post titled "Troubleshoot"? If not, try all applicable steps.
ADDED: This post is directed to anyone with connection issues in this thread; however, the question is rhetorical.
One thing not listed above, try changing your Wireless channel. I downloaded Wireless Analyzer and even though it says Channel 6 is less reliable than Channel 1, I switched anyway. 2 days so far and no issues... Don't know why Channel 1 doesn't work with Clash of Clans, but I'm not going to complain. Hope this helps someone!
I also have all my devices to a Static IP, but I've always had that.
I posted on this a week or so ago. Nothing improved so far. Just lost several battles in a row. The game is running fine, but as soon as I start a battle, the orange wifi symbol comes on and eventually loses connection. This doesn't happen all the time, in fact only about 5%, but that is a great increase compare to what it used to be (prior to a month ago).
Again, I have tried it on several networks and 4G LTE with full bars.
Quote:
Originally Posted by scorpionfc