Global chat.

Hi does anyone know how to change the local setting to ENGLISH?
1. I have tried to changed the language but it still remain "ES".
2. I tried to email the help and support regarding the issue and there's no reply even after 2 - 3 weeks.
3. I have been trying to Un install in the original country that I installed the game and I install back the game when im base back my own country however it still remain in "ES".
4. Does anyone know any other solution regarding this matters.

Now my current local setting is "ES" and I want it to be in ENGLISH.