Supercell, I would like my money back, as you are doing nothing to prevent fair play.

I have spent a lot of money on this game, I enjoyed playing it very much.

I heard about unfair play, but I finally saw it live on twitch by one of the highest war clans.

I did a search on here and I can see know evidence of supercell doing anything about this. No one has been banned either.

I have spent far too much money, for people to be allowed to play unfairly, by practising attacks on illegal apps used with their clash of clan game.

I am a maxed th9 with 25/27 heroes, and I refuse to play until this matter is addressed by supercell. If you refuse to address the ongoing issue, I want every penny I gave you, refunded back to me, as people have breached the terms and condition, yet you still have done nothing to stop this. Especially as you have profited a billion dollars with our money.

Just as an example, blizzard would of banned all the unfair players by now, who have been using third party programs.

Quote:

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Originally Posted by soonthorn

I have spent a lot of money on this game, I enjoyed playing it very much.

I heard about unfair play, but I finally saw it live on twitch by one of the highest war clans.

I did a search on here and I can see know evidence of supercell doing anything about this. No one has been banned either.

I have spent far too much money, for people to be allowed to play unfairly, by practising attacks on illegal apps used with their clash of clan game.

I am a maxed th9 with 25/27 heroes, and I refuse to play until this matter is addressed by supercell. If you refuse to address the ongoing issue, I want every penny I gave you, refunded back to me, as people have breached the terms and condition, yet you still have done nothing to stop this. Especially as you have profited a billion dollars with our money.

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Wow....can't tell if you are serious or not.
Unless you were directly involved in the aforementioned incident where players had evidence that they were modding beyond a doubt, then SC won't refund you. Especially cause Apple is the one that would have to Refund you, however they cannot/won't because those gems were used in a beneficial way to your base. Besides the point, people who are caught modding will be banned if you can provide evidence via screenshots to Support through their Reporting system.

Also, those that have had evidence against them that they were che@ting were found by Support and dealt with by them. If its serious and the evidence is incriminating enough, they would have been permabanned. Support has to deal with literally thousands of reports a day from players reporting people on global, for War base offenses, for modding etc.
Its a lot. especially for a team of admin to sort through evidence and ban people based on the amount evidence provided.

Good Luck with this Endeavor
Hi Fliya

Think it is against forum rules to discuss refunds...

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Originally Posted by Smithy77

Think it is against forum rules to discuss refunds...

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What about tax refunds?

I am serious.

Unless supercell pay me, why would I go out my way to find these people who are downloading and using third party programs.

It it is very simple for them to find out and ban these people. They are doing this, because they would loose 10s of thousands of potential customers.

Plus, it's only the idiots that get caught. Someone with half a brain can easily cover his or her tracks and never be caught. No one has any idea who could be using these third party programs in their own clans.

Quote:

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Originally Posted by soonthorn

I have spent a lot of money on this game, I enjoyed playing it very much.

I heard about unfair play, but I finally saw it live on twitch by one of the highest war clans.

I did a search on here and I can see know evidence of supercell doing anything about this. No one has been banned either.

I have spent far too much money, for people to be allowed to play unfairly, by practising attacks on illegal apps used with their clash of clan game.

I am a maxed th9 with 25/27 heroes, and I refuse to play until this matter is addressed by supercell. If you refuse to address the ongoing issue, I want every penny I gave you, refunded back to me, as people have breached the terms and condition, yet you still have done nothing to stop this. Especially as you have profited a billion dollars with our money.

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You are not getting a refund. The people that do what you are saying don't need gems so SC has no benefit in keeping them.

Are you admitting to using third party programs, since you seem to talk about them as you know them???

Quote:

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Originally Posted by soonthorn

Are you admitting to using third party programs, since you seem to talk about them as you know them???

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You are the one putting words in my mouth.

Then explain why they wouldn't need gems??

Because I saw live on twitch, the boy gemed his army, spells and heroes to scout who to attack and then went offline, as it looked too suspicious the way he was tapping on his screen.