Banned from Clash... by association?
On this past Friday afternoon, during the prep period for a clan war, one of our co-leaders noticed that the enemy clan had put some taunting words about us, the opposing clan, in their clan description section.
As the clan war began, and battles occurred, the score was close, and passions ran high. One or more of the co-leaders in my clan retaliated by putting many off-color comments in our clan description. We won the war, by 1 point, on a last second attack. Late yesterday evening, after the war was over, one of the leaders of the losing clan joined our clan, and started a flame war in the clan chat. I did not participate.
I tried to log in to COC this morning- and got a notice saying I had been banned for 1 day for offensive comments. I am a co-leader in this clan, but I never made any comments, nor did I edit the clan description to post or edit the taunting comments. Am I being banned solely for being a co-leader in a clan that was reported for being offensive?
Seems a little harsh if this is true- is this something that I can appeal? If so, how? I can't launch the app to contact in-game support due to the ban.
I'm not saying what supercell did was wrong
Quote:
Originally Posted by
Bench130
Common sense prevails, have to agree with Daddy and sneakymaori mate. The leader and respective co-leaders have a collective responsibility to manage the clan in the right way as per the rules. I genuinely understand your own personal annoyance at this. However, in that type of military style punishment of they done it and I get punished, this needs to be directed towards your leader and fellow co leaders in the form of a very frank chat to make sure it doesn't happen again, not towards Supercell.
I myself am a leader and if anyone in my clan reduced the clan to participating in that type of childish behaviour or trash talk on official clan descriptions then they would be demoted, kicked, or whatever was appropriate. As sneakymaori said mate, it's only 24 hours, could have been worse. Take it easy.
It is their only option right now, I understand. That could improve on their options.
As supercell doesn't know who did it, the leader and co's don't know either. And co's can not kick or demote other co's.
So no one knows who did it, so the co could still be in that clan.
The leader would have to kick or demote all cos if no one confesses.
Cos can not do that to other cos so they have one choice, leave.
This is not the best solution and other options for supercell and leaders need to be added for the leader which I'm not going to talk about here as this is not the right place.
I'm not saying supercell is wrong in banning all co's but am saying there needs to be a way for them to see who did the wrong doing before people get tired of the false bans and clash collapses because of people being co.
Now that you mention it, it is a little stupid
Quote:
Originally Posted by
Daddy
It is NOT stupid it could be you, it could be your other co leaders or it could be the leader the problem is no one knows, there is no audit log for description changes so everyone with access is banned.
The simple solution is don't break the terms of service by putting offensive words in your description.
Assuming it wasn't you then you need to have a frank chat with the others about their behaviour in game.
Kinda goes against all the principles of justice I was taught to believe. Seeing as anyone could have posted a comment and then quit the clan, better ban the whole game and then you know you got the guilty party.
Edit: I'm just glad SC doesn't work for the police. Radar goes off? Just give everyone on the road a speeding ticket.
sent the following message to supercell feedback
Sent from my iPad
greetings supercell,
I have been playing your clash of clans game nearly everyday for well over 2 years. My ingame name is mad, and I am a co-leader of a clan called Tropic Thunder.
Today when I started my game I was welcomed to a message saying that I have been banned for 2 days due to an offensive clan description. I never saw the description in question, nor do I have any way of even finding out why I was banned short of asking you here, now.
I understand that a blanket banning of anyone with access to the clan message, logistically speaking, may prove as a pragmatic response from supercell, but it is neither fair or right to your loyal players.
Clash of Clans is a game, and it is not the responsibilty of every player to police the activities of every other player, clanmate or not.
If it is your policy to ban innocent players in this manner without so much as a warning, then your policy is greatly flawed, and should be improved to stay on par with what is otherwise a wonderfully designed game.
If you are unable to identify the author of this offensive description, then I ask that you revoke your ban on all of the players in my clan, so that we as a clan may asertain what the offense was and how to rectify it going forward to make sure it doesn't happen again.
As for improving your apparatus for dealing with such offenses I suggest starting first with a warning and locking the description to a default message for a period of time, and in the future find a way to keep track of who authors a description the same way people author clan mail. If you keep it the way it is, you are inviting less savory players to exploit your policy to sabotage other clans. Much like when players when joining a clan, ask for leader, boot the whole clan, raise the trophy minimum, and leave.
Thank you for your time and consideration.
Best Regards,
Jack McKeen
ingame: mad
clan: Tropic Thunder
Nice, respectful and to the point.
Quote:
Originally Posted by
madLEGOman
Sent from my iPad
greetings supercell,
I have been playing your clash of clans game nearly everyday for well over 2 years. My ingame name is mad, and I am a co-leader of a clan called Tropic Thunder.
Today when I started my game I was welcomed to a message saying that I have been banned for 2 days due to an offensive clan description. I never saw the description in question, nor do I have any way of even finding out why I was banned short of asking you here, now.
I understand that a blanket banning of anyone with access to the clan message, logistically speaking, may prove as a pragmatic response from supercell, but it is neither fair or right to your loyal players.
Clash of Clans is a game, and it is not the responsibilty of every player to police the activities of every other player, clanmate or not.
If it is your policy to ban innocent players in this manner without so much as a warning, then your policy is greatly flawed, and should be improved to stay on par with what is otherwise a wonderfully designed game.
If you are unable to identify the author of this offensive description, then I ask that you revoke your ban on all of the players in my clan, so that we as a clan may asertain what the offense was and how to rectify it going forward to make sure it doesn't happen again.
As for improving your apparatus for dealing with such offenses I suggest starting first with a warning and locking the description to a default message for a period of time, and in the future find a way to keep track of who authors a description the same way people author clan mail. If you keep it the way it is, you are inviting less savory players to exploit your policy to sabotage other clans. Much like when players when joining a clan, ask for leader, boot the whole clan, raise the trophy minimum, and leave.
Thank you for your time and consideration.
Best Regards,
Jack McKeen
ingame: mad
clan: Tropic Thunder
I agree and I like how you added suggestions to it.
Hopefully sending this gets them to consider adding some of the suggestions.