SC Support... just wow...

I´ve had a strange issue with one of my accounts. My last attack never shows in the log. At least until I do another attack or restart the app. This only happens on this one account, not my others and on all my devices. So the problem is with the account I´d say. Not a big problem, but annoying non-the less.

Anyway, SC support gives me loads of cut & paste answers about reinstalling the game, closing other apps, deleting apps, restarting my device, blaming my ISP etc.

Finally they say, and I quote:
“Apart from this there is no way that our players are facing this issue.”

They actually claim I´m not having the issue I´m having! :confused:

Now they refuse to answer and just reply with:
“I am very sorry, but unfortunately there is nothing more we can do to help you with this query.”

To say the least I´m not impressed! :mad:

Odd issue to say the least. Sounds like one it would be really difficult to explain to support and probably difficult to fix.

Having said that, it doesn't sound that bad, especially if you can make it appear by restarting the app. I'd suggest ignoring it.

Quote:

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Originally Posted by Kirky

Odd issue to say the least. Sounds like one it would be really difficult to explain to support and probably difficult to fix.

Having said that, it doesn't sound that bad, especially if you can make it appear by restarting the app. I'd suggest ignoring it.

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Yes, it´s not a big deal, but I thought I´d ask SC. Perhaps they could do something.
But the way they treated me was seriously bad customer care. I mean how about just saying "we don´t know. We´ll look into it" but actually claiming noone has the issue is impressive.