This thread is intended to give honest feedback on Supercell's customer service feedback. Please respect Supercell,their employees and developers.
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This thread is intended to give honest feedback on Supercell's customer service feedback. Please respect Supercell,their employees and developers.
I was not aware that SC even had Customer Service.
You are not alone in thinking that.Quote:
Originally Posted by radar
where do i find this customer service?
What's that?
I vaguely remember SC saying that they were a small group so maybe that's why.
A company that listens to feedback from the forums and makes updates to their game based on that feedback is providing a level of customer service.
You can argue that they aren't listening "enough", but they are listening. This in and of itself is more than many companies would do for a free to play game.
Could they do more? Absolutely! Does this game need some improvements to make it better (address high level farming, make balloons viable, etc.)? Certainly. But I would argue that they are providing some service certainly.
I think this is referring to the notoriously slow response times for their actual Customer Service.Quote:
Originally Posted by DinoRawr
lol :cool:
Below Average... Marketing is an Unknown word!
ps.
this was my first thread in the forums
http://forum.supercell.net/showthrea...CELL-%21%21%21
I remember that thread! :DQuote:
Originally Posted by denial
Non- stop Flame
...i miss my old self :P....