How about a refund when you have boosted to build troops then CoC announces a 1 and 1/2 hour "maintenance break" and you don't get to use your boost?!?!!
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How about a refund when you have boosted to build troops then CoC announces a 1 and 1/2 hour "maintenance break" and you don't get to use your boost?!?!!
Yes a gem refund is needed for breaks!!!
I just started gems boosts then immediately started attack search and was told "attack dissabled because break in 5 mins"!!!!
if the game knows enough to stop attacks, why does it allow boosting to be started!!!
this is the second time its happened, I paid for gems, I dont expect them to be taken away with nothing in return,
I am really starting to go off this game, not because of the gameplay, but because of things like this.
the software could EASILY put the gems boost on hold while on break, I have to wonder why supercell have not done this :-(
Plus they tell us ahead of time when theres a maintenance break
well thats the break over, and time did not "freeze" (same as the first time I was hammered by this), so the game let me spend gems within a second or two prior to me then clicking attack & getting "attacks disabled due to break in 5 mins".
If the game knew to dissable attacks, it should not have let me spend 2 hour boosting gems either.
I have lost ALL benefit of the boost I paid for because the break lasted for the entire boost period !
I seriosly doubt I will ever pay for gems again, since supercell allow this to happen.
THAT is the lamest excuse that is always trotted out to justify stealing peoples money. Guess what? Many people do not have hours to sit around to just pick up their 2 hour boost when Super Cell decides to take a break and come back. This has happened to me before and that two hour window was the only two hour window I had. 20 minutes into a 2 hour boost that was announced on Facebook 8 minutes prior to the shut down (12 minutes into my already bought boost) the servers shut down for an hour and a half. Where was I when the break was over? At work where contrary to stupid Super Cells opinion I cant play games to make up for the 1 hour and 40 minutes I lost.
It would take absolutely nothing for Super Cell to set up an automatic refund when they go to break on any barracks boosted. A simply programming change. But they are too greedy to do such an honorable thing.
Provided. that was 8 hrs ago, pretty sure that was before the break twitter also had an announcement, as well as from what im hearing this was an emergency break. Remember they (the fourms) run on Finnish TZ if im not mistaken so 10/14 (pm) in the US is 10/15 to them.
There is a thread going on in General that might be able to help you if you're really butt hurt about the gems.