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lol... Open your Marketing Books and see what's the definition of Costumer Service and Feedback .... I dislike it too but... when someone uses foul language there should be a reasoning right?..... Don't you think so?Quote:
Dislikes foul language /
My respect is diminishing... for Supercell... :mad:
When will people realise it? They simply do not care what we have to say. Fact. They have never entertained any suggestions as far as I see, they shot down so many suggestions I wonder why they even have a category for it.
It's the usual, "No, we will not be doing that, ever" - and the "fanboys" [not my word, but agree] lap up anything they do as if they were amazing. Yay, SC actually responded, shame on you lot complaining ... SC are teh AmAzeBaLls ... etc ... don't they realise all they're doing by this silly behavious is giving SC more leeway to ignore good customers. They'll just point to all the minions/sheep and say, "well, they seem happy, so we'll change nothing, just keep ruining the game"
I believe this is all about how we view players and the respect we accord them according to their level. As players we can view a base and look at their level to determine the extent of gems they use. Supercell wants more players to buy gems so by eliminating a players level and replacing it with a league badge they hope to sell more gems. How many times do you see a player post "I don't gem" but their bases indicate otherwise. Don't kid yourselves the decision to eliminate levels and the further reduction to the availability of storage loot to raid is all about selling more gems.
Insert level with league badge please
They introduced it this way, now please put it in
Agree on the non-gem claimers - there's a thread right now bragging about never buying gems - someof them are TH9 prematurely, with tonnes of DE, 4th builder, upgraded walls etc ... but claim they never bought gems. I don't know why people feel the need to lie or brag or think anyone cares how they got there....Quote:
Originally Posted by Noxy
All I know is, I have bought gems - nothing major, the odd bag here and there, mainly because I'm impatient - SC's whole game structure is perfect for idiots like me - they just know we'll cave and purchase. Well done SC on that.
They care so little about what 'customers' have to say, I've emailed them, given them my coc alias, so they could check just how much I've spent - gave them my complaints, and pretty much got told same as mentioned in heere - "we won't be doing that, that's not going to change, you have to just get on with it and no, there is no way to get even a percentage back because you're unhappy with the service' - brutal customer service.
I'm looking at ways to take the matter to the apple store, I feel it's an app that is still running a lengthy beta test and should never have been charging players. SC don't seem to care about this, but I've seen cases in the States where the customers won, and were fully refunded, because they were conned into buying in-app on apps that were not delivering the goods.
I see no legitmate reason for not reinstating levels. Why Marika would come so close to shutiing the door is beyond me.
i sincerely hope it was a mistake on her part..Quote:
Originally Posted by zachUVA
That was a suicide post right there.. Like shutting the door in the face of their customers..
no amount of smiley is enough to reduce the impact of the post..
Its so sad to hear about this, I mean the community is suggesting for the convenience for all.... then turns it down.
Just put the levels back. How hard can it be, really?
Clearly the majority of players want it back. I don't understand why people deem levels "pointless". You've heard it time and time again, they are useful in some ways!
I would in fact deem the leagues pointless.. :confused:
Lost alot of respect here for SC after seeing this.
They change something we DIDN'T want changing and even after countless threads they just turn around and say no!
Level means alot more than the new trophy symbol, people are even taking time to create designs, that's got to show how much people want it.