18 days, tech support is not responding to my ticket

Long Story short, I have submitted a ticket on 19 August (#5187133) and still support is not giving me any attention

what should I do?

Update: got a response today asking for confirmation (so i still have to go through the process again). hope they get back to me soon

Quote:

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Originally Posted by Noooneh

Update: got a response today asking for confirmation (so i still have to go through the process again). hope they get back to me soon

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Hi,

Replies don't tend to take as long so hopefully you should hear back in a few days :)