PLEASE HELP: Lost Village and $30

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August 17th, 2014
mailliwah

PLEASE HELP: Lost Village and $30

Today, I tried to log in to Clash of Clans via ♥♥♥♥♥♥♥♥♥♥ and it was having problems where it would be stuck on the Initializing screen so I re-installed the program to make it work again.

I did the usual procedures and sync'd my Gmail(aznhenron@gmail.com which is the only Gmail I ever made in my life due to work and the only one I ever remember) onto the program and re-install Clash of Clans.

Right after I open the game I noticed that I was doing tutorial over again and I was confused. I double checked ♥♥♥♥♥♥♥♥♥♥ to make sure I sync'd the right account to it and everything was clear and good to go so after numerous attempts to see what the problem was, it was still stuck on tutorial.

So after that, I said what the hell, let's see what happens when I finish the tutorial. After putting in any random name, I thought I would log out and back into my main account, but while I was rapidly clicking everything to finish up tutorial even more, I linked the new account to Google+ (which I didn't do with my previous account because **** Google+) and now I found out that the new account became the official account for my Gmail because it sync'd with Google+.

Now I'm stuck with this new account on my Gmail and I lost all the progress I made and the gems I bought.

Here's a link to confirm one of my purchases 2 days ago with the receipt sent to my Gmail:

http://puu.sh/aVMb8/03a4f11bbe.png

Hopefully, someone read this and can solve my little problem because I do enjoy the game and I want to continue playing, but this incident is going to kill that experience for me forever.

P.S. **** Google+, thank you for reading.
August 17th, 2014
Brenn

Quote:

Originally Posted by mailliwah

Today, I tried to log in to Clash of Clans via ♥♥♥♥♥♥♥♥♥♥ and it was having problems where it would be stuck on the Initializing screen so I re-installed the program to make it work again.

I did the usual procedures and sync'd my Gmail(aznhenron@gmail.com which is the only Gmail I ever made in my life due to work and the only one I ever remember) onto the program and re-install Clash of Clans.

Right after I open the game I noticed that I was doing tutorial over again and I was confused. I double checked ♥♥♥♥♥♥♥♥♥♥ to make sure I sync'd the right account to it and everything was clear and good to go so after numerous attempts to see what the problem was, it was still stuck on tutorial.

So after that, I said what the hell, let's see what happens when I finish the tutorial. After putting in any random name, I thought I would log out and back into my main account, but while I was rapidly clicking everything to finish up tutorial even more, I linked the new account to Google+ (which I didn't do with my previous account because **** Google+) and now I found out that the new account became the official account for my Gmail because it sync'd with Google+.

Now I'm stuck with this new account on my Gmail and I lost all the progress I made and the gems I bought.

Here's a link to confirm one of my purchases 2 days ago with the receipt sent to my Gmail:

http://puu.sh/aVMb8/03a4f11bbe.png

Hopefully, someone read this and can solve my little problem because I do enjoy the game and I want to continue playing, but this incident is going to kill that experience for me forever.

P.S. **** Google+, thank you for reading.

I'm guessing that the censored bit is you trying to play on a computer?

If so, that's probably why the game broke, and SC won't help you.
August 17th, 2014
comfirm

Nice troll. it says 19$ but you said 30$ nice.
August 17th, 2014
Coathanger

CoC is a mobile game and is only supported/authorized for mobile devices(tablets and smart phones). Any use of third party programs is not supported. Sorry but you will not likely find any answers here.
August 17th, 2014
mailliwah

Quote:

Originally Posted by comfirm

Nice troll. it says 19$ but you said 30$ nice.

If you saw the picture before, you notice another tab on top of it with the $19.99 payment.

If you click on it you'll see another $9.99. But then again, 19.99+9.99 is still $29.98 so it isn't $30 so I guess I did "troll" you all.

http://puu.sh/aVQPa/9870c072b2.png

And I can play the game on my Android S2 or on PC. The main problem I'm facing right now is that Google+ effectively erased my previous village and now it's stuck in cyberspace because I'm stuck with this new one.
August 17th, 2014
Brenn

Quote:

Originally Posted by mailliwah

If you saw the picture before, you notice another tab on top of it with the $19.99 payment.

If you click on it you'll see another $9.99. But then again, 19.99+9.99 is still $29.98 so it isn't $30 so I guess I did "troll" you all.

http://puu.sh/aVQPa/9870c072b2.png

And I can play the game on my Android S2 or on PC. The main problem I'm facing right now is that Google+ effectively erased my previous village and now it's stuck in cyberspace because I'm stuck with this new one.

That's your problem.

Supercell doesn't support people playing on PC.
So even if they could, I doubt they'd help, as playing on PC is (I think) against game TOS.
August 17th, 2014
Coathanger

Ah while I do not agree with using a PC as it can all to easily be used to subvert some of the games mechanics as well as being against the terms of service this is what you need to do. Might want to leave out the PC part.

From http://gamesupport.supercell.net
I've lost my village! Can I get it back?

Ana - April 24, 2014 06:32

We recommend that you play only one village per device, and that you attach your village to a unique Game Center or Google+ account of your own. If you load multiple villages on a single device, you may lose access to one or more of the villages in the process -- so we're inclined to advise against doing that.

If you have lost your village for some reason, please submit a help request to Clash of Clans Player Support.

You can submit a help request by sending a message from the game on your device. To send an in-game message, tap the in-game settings icon, select "Help and Feedback", and then tap "Report an Issue". That will assure we have all the necessary data to make the recovering process as quick as possible.

Please include the following information in the message, so that we can locate your village:

Exact name of the two villages
Exact level of the two villages
Exact Town Hall level of the two villages
Exact clan name of the two villages
Please note that the information is required for both the lost village, and the village that you currently have on your device.