Is there any way possible to change usernames once? I have accidentally used my real name and would like to change it if possible.
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Is there any way possible to change usernames once? I have accidentally used my real name and would like to change it if possible.
I have heard that Supercell does make exceptions to the "no name change" policy when personal user information is used. Use the in-game reporting and provide the detail.
They will review and determine whether or not to change. You likely would need to have used your full name for them to do it.
Kindly email them on support section.
Don't even bother trying to email them because will take 4 weeks for them to respond your email with a automatic message just like that:
Hello Gamer,
Thanks for contacting us and playing Clash of Clans! Please accept my apologies for the delay in my response.
I'm sorry to hear that you are not happy with your in-game name anymore.
Unfortunately, we cannot change names in the game. We will consider changing your current username only if:
- it currently reveals your full name (first and last names), which can be a privacy risk, or
- it is considered offensive.
We understand that this may be frustrating for some, but this rule has to apply to all players equally. In case other players are bothering you because of your username, use the “Report” button in the chat or send us a screenshot, and we will look into your case separately.
Thank you for your understanding.
Have a great day and Clash on!
Cindy | Supercell | Player Support
Need more help? http://support.supercell.com/
then another 4 weeks for them to ''review'' your account and tell you that they cannot change it. yep supercell support sucks